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Sometimes things go wrong. At the CCRC we help to put them right.

We are the independent public body that investigates potential miscarriages of justice. It is down to us to tackle complex issues across a broad range of criminal cases. We have dealt with some of the most serious miscarriages of justice of the last 50 years.

This is your opportunity to play a part in this essential, often life-changing work.

At the Criminal Cases Review Commission (CCRC), we work in the interests of justice, and we are wholly independent. We do not represent the police, prosecution, court, or government. We do not represent the person applying for a review of their case. Staying independent helps us investigate alleged miscarriages of justice objectively and impartially.

We have unique statutory powers that allow us to obtain any material in the possession or control of a public body, including sensitive material like medical or intelligence records. Not only that, but we are empowered to form a complete picture of a case from start to finish, and we are the only people who can send a case back to court for a second or subsequent appeal.

For more information about the work we do, please click here

We have an exciting opportunity for a Casework Administrator to join the CCRC on a 12-month fixed-term basis.

Casework Administrators provide administrative support to casework and thereby contribute to fulfilling the CCRC’s purpose of finding, investigating and referring suspected miscarriages of justice.

They play a key role in our reviews, providing accurate and timely support to casework groups and ensuring that we have the information and material necessary to carry out our investigations. Each Casework Administrator works on a portfolio of cases, varying in complexity and conviction type, and is responsible for providing the administrative support vital for the conduct of the review – obtaining material from public and private bodies and then ensuring that it is returned complete at the end of a review, dealing with correspondence, speaking with applicants, and updating our digital case management system.

To be a successful Casework Administrator you must be positive, highly organised and able to juggle multiple tasks while maintaining accuracy and a keen eye for detail. We need someone who can be relied upon to build relationships and solve problems. In return, we offer you a unique perspective on the criminal justice system and criminal cases.

Does this sound like the role for you?

Essential criteria:

• Educated to at least GCSE standard or equivalent, with at least five grades 9 to 5 (A*-C), including English Language, or having experience that demonstrates the intellectual ability associated with the educational requirement
• Able to follow detailed instructions, maintaining a high degree of accuracy, thoroughness and attention to detail
• Able to organise and prioritise own workloads and work to tight deadlines
• Able to work on your own initiative and without supervision
• Excellent interpersonal and communication skills, both written and oral, including good telephone skills
• Competent in the use of up-to-date IT equipment and software packages, preferably Microsoft Office 365
• An understanding and commitment to diversity and how it applies to this role

Desirable criteria:

• Previous experience of working in an administrative position

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Changing and Improving
• Working Together
• Seeing the Big Picture

We offer a wide range of benefits, including flexible working options. You can also look forward to:

• A Civil Service pension - this will see us making a significant contribution to your pension fund
• 29 days' annual leave allowance (pro rata), in addition to eight statutory bank holidays and special leave allowance for your birthday
• Generous paid maternity, paternity and shared parental leave (SPL) which is in excess of the statutory minimum
• We have flexible working patterns, including access to a flexible working scheme;
• We also operate a flexi time system which means you can build up to two additional days off per month
• Remote working (anywhere in the UK) - we will supply a chair, monitor and all the kit you need to work from home comfortably and safely
• Reimbursement for any travel, subsistence, and expenses
• 3 paid volunteering days per year
• Access to retail discounts and a cashback site
• Occupational Health Services and an Employee Assistance Programme
• Free eye tests and a contribution towards lenses or spectacles for VDU users

To find out more and apply, please visit our website.

Job contact :

Name :
CCRC HR Team
Email :
[email protected]

Recruitment team :

Email :
[email protected]