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We are recruiting two Carer Information & Support Officers to join our new service in Warrington, to proactively identify Carers and reduce the impact of their caring role.

We provide flexible working, through a true Hybrid Working Policy, which combines working in the community, on-site with colleagues and from home.

In this role, you will be expected to:

• 
  Induct new Carers to the service, meeting them at their home or in the local community
• Undertake assessments with Carers to help understand the impact of their caring role and develop support plans
• Undertake regular reviews of Carers needs / support plans
• Record & maintain accurate data confidentially
• Signpost and refer Carers to relevant support
• Support with self-help techniques i.e. utilising national and online resources, connecting with family and friends
• Inform Carers of their rights under relevant legislation to support them to make informed decisions
• Support Carers to understand the condition of the cared for person to enable them to provide appropriate care including signposting to appropriate service i.e. dementia services, mental health services
• Undertake community engagement activity to identify hidden Carers
• Deliver carers awareness training / briefing sessions to community members and professionals
• Facilitate community drop in’s
• Support the development / facilitate support groups, peer support and short break opportunities for Carers i.e. coffee and chats, activities and social events
• Promoting and safeguard the welfare of children and adults

The successful applicants will be able to demonstrate the capability to:

• Sensitively gather information from Carers
• Support Carers to access information and services to meet their needs
• Provide individualised support
• Monitor and record information accurately and confidentially
• Use Microsoft Office packages
• Listen & communicate effectively
• Work as a team and independently
• Commit to equal opportunities and anti-discriminatory practices
• Be innovative and creative
• Commit to n-compass values and aims

Successful applicants will be required to undergo an enhanced DBS check