caregiver Bath, England
Job description
Shifts
Offering vary of shifts patterns
Hours to suit
Purpose of role
To support customers with all aspects of their day to day living, so they can enjoy the best possible quality of life. Providing care and support is both a challenging and rewarding experience. You will mostly work alone with the customer in their home. Compassion, good communication skills and a calm and caring manner are essential for this important role in our company.
Key responsibility
Safely provide compassionate care and support that is centred on the individual needs and wishes of each customer. Respect customers’ choices and always promote their dignity.
You may be the only person the customer sees over a period of time, it is therefore essential to report any changes or causes for concern to your line manager promptly. You need to be clear about when to seek help and advice in order to keep customers safe and promote their well-being.
Duties
Care and support
Give non-discriminatory care and support that values the diverse and unique qualities of each customer. See the whole person and not merely a list of care needs. Carefully listen and observe how customers prefer their care and support to be delivered on a day-to-day basis. Help them make their own decisions and to be as independent as possible.
Follow instructions in the care and support plan which has been agreed with each customer. This may include:
- All aspects of personal careShowering and bathing
Dressing and groomingToileting and continence careTeeth and dentures
- Taking medicinesEncouraging, reminding; assisting and giving medicines
Ordering and collecting prescriptionsReturning unwanted medicines to the pharmacy for safe disposal
- Eating and drinkingHelping the customer to plan what to eat and drink
Gentle encouragement and help to eat and drink wellShopping, preparing, and serving food and drinksClearing the table, washing up and keeping the kitchen area clean and tidy.Agreeing with the customer how to store food safely and dispose of out-of-date produce
- Safely using aids and personal equipment in a manner that respects the dignity of customers. For exampleStanding and walking frames
Wheelchairs, manual and electric hoistsSliding sheets and moving boardsHearing aids and other physical aids
- HouseworkWashing floors, vacuuming and sweeping
Laundry and ironing, making beds and changing the linenDusting and general tidying
- Social and physical activities or mental stimulation such asAnswering the door and greeting visitors
Answering emergency bells and the telephoneWriting cards and letters or emailsTaking a customer out shopping, to see their friends or to other activitiesHobbies and recreations such as reading, photo albums, games, etc
- Supporting a customer through temporary and terminal illness, includingEnd of life care
Hospital appointmentsLiaising with community health support and families1-to-1 care and supportWaking NightsRecording and reporting
- Record and report all relevant customer information includingThe care and support that you provide and assistance with medicines
Changes to a customer’s condition or other concernsFaulty equipment or hazards in the homeResponse to emergencies, accidents and incidentsSafeguarding mattersContact with families or carers and other professionalsOther matters as required by Grace 247 Care procedures
- Keep all information about customers and their families secure and confidentialWork well as part of the Grace 247 Care team
- Follow Grace 247 Care policies, procedures, and guidance at all times
- Take part in staff and customer meetings
- Attend training activities and appraisal and development meetings
This list is not exhaustive and from time to time you may be required to undertake additional duties. We will provide full training in line with regulatory requirements.
Role specification
This provides a picture of skills, knowledge and experience required to carry out the role. We will use the essential criteria to select suitable applicants for this post. You should demonstrate, using examples where possible, how you meet the essential criteria.
Essential criteria
Personal attributes
Caring and compassionate towards people in need of care and support
Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Commitment to non-discriminatory care practice
Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
Excellent timekeeper and reliable
Good hygiene practice, including personal hygiene, and a smart appearance
Good stamina and a level of fitness to meet the physical demands of the job
Knowledge and understanding
General understanding of the needs of people who require care and support
Respect for the rights of our customers. Understanding the importance of giving the best possible care and support centred on the individual needs and wishes of each customer
Understanding of why confidentiality is important and what this means as a care worker
Experience and skills
Ability to listen, communicate clearly and build positive working relationships with customers, their families, Grace 247 Care staff and other social and health care professionals
Ability to give care and support to customers with aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy
Good organisational skills, so customers receive the services they expect
Ability to use own initiative and work alone or as part of a team especially in an emergency
Numerical skills to support customers in managing their money and buying shopping or paying bills when requested to do so
Ability to keep written records in clear English about the care and support given to each customer, including help with medicines
Ability and willingness to follow Grace 247 Care’s policies, procedures and instructions
Additional requirements
Commitment to respecting customers’ rights at all times including their rights to privacy, dignity and independence
Willingness to undertake training. All staff are expected to meet regulatory training standards
This role will require you to obtain an Enhanced satisfactory clearance from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
Class 1 business insurance, with no more than 6 points (if using own car for business purposes)
Desirable criteria
NVQ/QCF Level 2 or equivalent
Previous experience as a care worker or as an unpaid carer
Knowledge of how to recognise abuse and safeguarding procedures
Working knowledge of health and safety matters relating to home care
Flexible approach to working
Full drivers’ licence – no more than 6 points
Job Types: Full-time, Part-time
Salary: £12.00-£13.00 per hour
Benefits:
- Free flu jabs
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bath, Somerset: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Care home: 1 year (preferred)
- Home care: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
