Careers and Global Opportunities Administrator Glasgow, Scotland
University of Glasgow
Full Time
Glasgow, Scotland
22681 - 25138 GBP ANNUAL Today
Job description
Job Purpose
You will provide effective and efficient administrative support to Careers and Global Opportunities, acting as first point of contact for, students, employers, graduates, partner institutions, academics and other enquirers. Also, you will manage and maintain administrative processes relating to a range of programmes delivered by Careers and Global Opportunities.
Main Duties and Responsibilities
1. Provide first point of contact for all email, telephone and helpdesk enquiries received from students, academics, employers, graduates and third parties. Respond effectively or forward to relevant areas within the Service where enquiries are more complex.
2. Follow agreed criteria to review and process graduate and employer accounts, vacancies and events within Glasgow Careers portal. Upload data to Glasgow Careers and create reports to agreed criteria.
3. Provide administrative support to the Employer Engagement Team for preparation of recruitment fairs and employer activity on campus. Ensure all equipment is collated, shipped and returned advising of any breakages and loss. Physically handle and transport small equipment to various venues on campus. Support the delivery of virtual events via Zoom.
4. Meet and greet employers at events on campus and assist Event Managers at recruitment fairs, including set up and close down.
5. Process purchase orders, sundry payments and sales invoices in line with University policy and procedure.
6. Reconciliation of budgets and financial transactions in line with University policy and procedure..
7. Using mail merge and Forms process payments and update records for scholarship awards
8. Undertake other duties as commensurate with the post as required by the line manager.
Knowledge, Qualifications, Skills and Experience
Knowledge/Qualifications
Essential
A1 Either: Scottish Credit and Qualification Framework level 5 or 6 (National 5 or 6, Scottish Vocational Qualification level 2 or 3) or equivalent ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role/via relevant work experience.
A2 Good working knowledge of MS Word, Outlook, and Excel including mail merging
A3 Knowledge of databases
Desirable
B1 Knowledge of Target Connect
B2 Knowledge of MyCampus
B3 Knowledge of basic accounts
Skills
Essential
C1 Ability to communicate effectively with a wide range of people, clarify requirements and respond effectively to users’ needs
C2 Proven ability to work under pressure and to strict deadlines
C3 Excellent organisational skills
C4 Proven ability to use initiative and where appropriate, provide guidance or refer issues timeously to aid resolution
C5 Able to work autonomously as well as be an effective team member
C6 Ability to pay attention to detail
C8 Proven ability to demonstrate diplomacy, tact and discretion
C9 Ability to prioritise workload
Experience
Essential
E1 Experience of providing administrative support
E2 Experience of responding to customer enquiries
Desirable
F1 Experience working with students in an educational setting
F2 Experience of Agresso
Terms and Conditions
Salary will be Grade 4, £22,681 - £25,138 per annum pro rata.
This post is part-time (28 hours per week) , term time only (39 weeks per year) Monday – Thursday 9am – 5pm and open ended.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.
