Care Navigator - Calsayseat Medical Group, Aberdeen Aberdeen, Scotland
Job description
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Calsayseat Medical Group, Aberdeen
Vacancy: Full Time Care Navigator (37 hours per week)
Closing date: 29 May 2023 (12 noon)
We have an exciting new opportunity for a Care Navigator to join our friendly Practice, Calsayseat Medical Group, located in the City Centre of Aberdeen. The practice currently has around 12,500 patients. This is a full-time position working in a busy reception and administration team. The working hours are as follows:
Monday – Friday 10:00 to 18:00
We are a busy, fast paced practice so ideally the successful candidate will have experience in working in Primary Care or with the public and be a fast learner. You will have strong organisational skills with the ability to prioritise and remain focused in a challenging environment.
Team working is essential in support of your colleagues and the clinical team. You must be confident in communicating with both the public and staff and can work pro-actively, on your own initiative.
The successful candidate must possess strong IT skills as this is an essential part of the role. Good interpersonal skills, clear communication and the ability to build good working relationships with both the practice staff and the public is key. Confidentiality, reliability and attention to detail are also required to succeed in this role.
Duties to include:
Reception duties including welcoming patients to the surgery, following the latest COVID guidelines- Answering incoming telephone calls
- Accepting requests for and printing prescriptions
- Arranging appointments for patients
- Processing test results
- Dealing with e-Consults
- Registering new patients and updating patient records
- Scanning documents into patients’ electronic records
- General admin duties including answering queries via telephone / email, filing, processing mail, conveying messages etc.
Training will be provided.
Salary will be £21,114 per annum. If you wish to apply, please email your CV to [email protected]
Closing date: 29 May 2023 (12 Noon)
