care manager Augusta, GA
Job description
JOB PURPOSE: As a member of the multidisciplinary team, the Care Management Assistant provides discharge planning support to the Care Manager and Social Worker and supports patients and families /caregivers by reducing non-clinical barriers to discharge in the Inpatient and ED environments.
KEY RESPONSIBILITIES:
1. Assists Care Managers and Social Workers in removing non-clinical barriers to discharge and
securing post-acute care and community-based services from the Emergency Department and / or
the Inpatient setting
2. Meets with patients, families and caregivers to identify and address non-clinical barriers to discharge,
such as arranging follow up appointments and transportation.
3. Supports the post-acute referral process to external providers (i.e. Skilled Nursing Facility, Home
Health, Rehabilitation, Hospice, Ambulatory Care, Durable Medical Equipment, other as needed /
identified)
4. Utilizes electronic health record and other software applications to support role responsibilities
5. Scans documents into patient medical record, as needed to support CMS guidelines and discharge
planning
6. Supports procurement of needed office supplies
7. Manages department mail
8. Maintains resource list and community resources (i.e. pamphlets and resource guides)
9. Participates in PHC readmission management initiatives
10. Follows protocol for reporting to legal agencies as needed with respect to abuse and neglect
11. Performs other tasks as assigned by the Care Manager or Social Worker
Requirements
MINIMUM EDUCATION REQUIRED: High School diploma, or the equivalent such as the General
Education Development (GED)
MINIMUM EXPERIENCE REQUIRED: Two (2) years of experience in a healthcare or social services
setting
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None
ADDITIONAL QUALIFICATIONS: Associate's degree or two years of college in human services/health
related discipline preferred. Knowledge of community-based / post-acute care resources such as primary
care, skilled nursing facilities, home health, durable medical equipment, and transportation.
Diversity & Inclusion
At Piedmont Healthcare we embrace diverse ideas, perspectives, and skills to create a collaborative workplace where the best talent wants to succeed. We celebrate differences and recognize that they allow us to care for our community.
Excellence at Work
Piedmont is a certified Great Place to Work™- a national designation based on employee feedback about trust, workplace culture and experience. In 2019, Forbes named Piedmont one of Georgia’s 10 best employers and the highest-ranked healthcare provider.
