care manager Bushey, England
Job description
CLIENT CARE TEAM LEADER
Salary: £24,544.00
Location: Blythwood Bushey
Job Type: Permanent
Hours: 8 hour shifts 8am - 4pm or 11.30am - 7.30pm 1 in 4 weekend shifts with TOIL
About us
Multi-site veterinary group with four practices located in Hatch end, Bushey, Northwood & Stanmore. A high-end first opinion practice which has been established in the local area for over 40 years. We are also part of the wider Linnaeus group owned by Mars Petcare which enables us to have direct access to some of the country’s leading consultants and referral centres.
Your role and responsibilities
The Client Care Team Leader is a key role in ensuring we not only meet but strive to continually exceed the expectations of our customers and deliver a first-class client care experience. As the Client Care Team Leader, you will be responsible for the management of the branch and the client care team. Strong leadership and exceptional communication skills are fundamental to provide a conducive and supportive working environment. The Client Care Team leader is also responsible for the day-to-day running of the branch including adherence to statutory checks, administration and stock management. Collaboration with all of the practice teams, including clinicians and clinical support staff, is essential to succeed in this position.
Benefits
- Five weeks annual leave plus bank holidays and birthday day off
- Staff discount scheme
- Workplace pension scheme
- CPD allowance and in house training
- Private medical insurance
- Access to Employee Assistance Programme
- Discounted PureGym membership
Part of an amazing global family
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 veterinary health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
We would love to hear from you, please contact Leah Jackson if you have any questions about the role or to apply.
Job Types: Full-time, Part-time
Part-time hours: 40 per week
Salary: From £24,544.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Health & wellbeing programme
- Private medical insurance
- Sick pay
Schedule:
- Day shift
- Weekend availability
Experience:
- Customer service: 1 year (preferred)
- Veterinary: 1 year (required)
Work Location: In person
Reference ID: CCTLBUSHEY
