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Job description

Position: Support Worker- Nights

Department/Location: Care and Support

Reports to: Senior Care Assistant

Objectives of the job

• To work as part of a team to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence
• To ensure that care services are consistently provided to a high quality standard
• To assist in the care of the residents physical environment and in the general day-day activities of the care home

Key responsibilities and accountabilities

Organisation-wide: -

• To work as part of an efficient team and to contribute to the smooth running of the Care Home
• To continue professional development through attending and contributing to internal/external training and development, meetings and supervisions
• To comply with Eastern Healthcare’s Health & Safety policy and procedures at all times.
• To represent Eastern Healthcare in a professional and positive manner at all times and in all communications with residents, visitors and staff
• To maintain confidentially regarding all issues and information relating to residents and the Home

Functional: -

• Ensure the highest standards of care are maintained by supporting/assisting residents with all personal care and activities of daily living
• Assist residents who have limited mobility, or physical/learning difficulties, making the best use of mobility aids and personal equipment provided
• To make and change beds and tidy rooms and maintain residents clothing
• To undertake various domestic tasks to assist in the smooth running of the Care Home
• Closely monitor residents who may be confused and/or have behaviours that may challenge
• Assist in the delivery of care for residents who are terminally ill or who have a progressive illness
• Assist in social activities by interacting with residents and helping them continue hobbies and activities in the Care Home to enhance quality of life
• To act as a Care Assistant to a number of residents and be responsible for the care of those person’s rooms, clothing and emotional needs etc.
• To contribute to the protection of vulnerable adults from abuse
• To care for residents who may be temporarily sick and needing assistance with changing dressing under the supervision of your line manager
• To assist at meal times and assist with feeding when a resident may require help
• To answer assistance calls, telephones, take and pass on accurate messages to the Line Manager
• Carry out regular checks on residents to ensure their health, safety and well-being
• Ensure all equipment is clean and well maintained
• To provide resident care in support of a registered nurse to ensure deliver of a high quality of resident care
• Record and report resident observations in care plans to ensure maintenance of accurate and up to date records
• Work within Care Home policies/ procedures to ensure maintenance of safe working practices for residents and other colleagues
• Follow security procedure in order to ensure the safety of residents, visitors, belongings’ and the property as a whole

Competencies

Communication -

• To professionally represent Rosmead Healthcare in all dealing with individuals and external contacts.
• Good verbal and written communication skills with the ability to accurately complete care plans and maintain up to date information
• To maintain personal contact with clients through individual and group discussion/interaction under direct or indirect supervision from qualified staff
• Co-operate and maintain good working relationships with other colleagues that are attending and treating clients to maximise resident care
• Maintain good relationships and an empathetic and professional approach to residents, and relatives
• Experience of communicating effectively with residents, partners, stakeholders and other relevant bodies

Knowledge/Qualifications

• Have experience of caring for people e.g. raising a family, caring for elderly relatives, voluntary or paid experience of challenging behavior
• Be willing to train and work towards an NVQ level 2
• Ability to show empathy, understanding and experience of the needs of the residents
• Well developed time management skills with the ability to work under pressure
• Ability to make balanced, clear and timely decisions.
• Takes a pro –active approach to consulting and involving in decision making process as appropriate.
• Knowledge of food hygiene preparation or a willingness to learn
• Undertake mandatory training
• Undertake training in specialist subjects
• Understanding of and clear commitment to equal opportunities
• Understanding of and clear commitment to health and safety practices.

Job Types: Full-time, Permanent

Salary: £10.50 per hour

Schedule:

• Day shift
• Night shift
• Weekend availability

Work Location: In person

Reference ID: WillowbrookCare