Cardnet Strategic Relationship Manager (Payment Service Provider) Basildon, East of England, England
Lloyds Banking Group
Full Time
Basildon, East of England, England
72081 - 80090 GBP ANNUAL Today
Job description
End Date
Tuesday 12 September 2023
Salary Range
£72,081 - £80,090Agile Working Options
Job Description Summary
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Job Description
JOB TITLE: Cardnet Strategic Relationship Manager – (Payment Service Provider)
SALARY: £72,081 - £80,090
LOCATIONS: Nationwide (UK based)
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
Fantastic new opportunity for an experienced Relationship Manager to lead and grow our key accounts.
About this Opportunity
Cardnet is Lloyds banking Group’s card payment acceptance service. We help businesses to take payment by credit or debit card in person, online and when the cardholder is not present. Cardnet is a joint venture between Lloyds Banking Group and Fiserv. Fiserv are one of the world’s largest card processors.
In joining Cardnet's Merchant Services Portfolio Team as a Strategic Relationship Manager, you'll be responsible for promoting the growing range of products and services provided by Cardnet – with a specialist focus on Payment Service Provider (PSP) opportunities directly across our Portfolio of existing SME & Mid Corp customers. You'll be responsible for establishing, managing, and developing long term profitable relationships with these clients providing excellent customer service and maximising business opportunities.
In this field based role, no two weeks are the same. You'll use your exceptional self-motivation and determination to effectively schedule your own time to meet your varied commitments.
Initially the role will be to support the growth and retention of Non-Cardnet PSP using merchants across the Managed Portfolio working in collaboration with the current relationship managers by:
- Attending client meetings to provide PSP sales and technical expertise in collaboration with relationship managers.
- Coaching to embed Ecommerce and PSP knowledge and confidence across the 3 Portfolio Teams
- Work closely and collaboratively with our product teams to support delivery of key client solutions
- Relationship Manage key PSP merchants as we build out the portfolio.
About Us
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
What You'll Need:
You'll have excellent negotiation abilities along with a real determination to deliver. Using your customer focused approach, you'll ensure that doing the right thing for customers is at the heart of all your recommendations and decision making. Also bringing along:
You'll have excellent negotiation abilities along with a real determination to deliver. Using your customer focused approach, you'll ensure that doing the right thing for customers is at the heart of all your recommendations and decision making. Also bringing along:
- Extensive experience in development & delivery of PSP switcher opportunities for both Ecommerce and F2F merchant solutions.
- Full and extensive specialist knowledge of card acquiring payment and data solutions.
- Working knowledge of acquiring schemes, their drivers, industry dynamics, interchange, and future product service deliverables.
- An up to date knowledge of Industry related technical development.
- Knowledge of relevant third party suppliers (e.g. technology) and partners.
- Total awareness of the interests and relationships in existence within any prospective client.
- An exceptional profit performance record, ideally within a Client Development/Relationship Management environment.
- Validated ability to build and maintain relationships at all levels.
- Demonstrable success rate in negotiating at the highest level.
About Working For Us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
