Call Handler - Peterborough

Call Handler - Peterborough Peterborough, England

Herts Urgent Care
Full Time Peterborough, England 10.42 - 14.69 GBP HOURLY Today
Job description

TITLE – Health Advisor

SALARY – £ 10.42- £14.69

LOCATION – Peterborough

When patients are ill and need the right medical attention, HUC provides the NHS111 and Out of Hours GP service to 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest.

HUC is thriving, and continued growth has enabled us to expand and diversify our service offering. The role of a 111 Call Handler plays an important part of our operation and if you are ambitious there are lots of opportunities for you to develop your skills and explore other avenues within our organisation.

As an NHS 111 Call Handler you will be the first point of contact for patients, their relatives and healthcare professionals managing urgent and non- urgent cases when they call for medical advice.

Using the NHS Pathways software, you will be charged with assessing the patients condition and ensuring they are directed to the most appropriate healthcare professional or service including advice on how to manage their symptoms at home.

In this role you will be trained to use advanced listening and probing skills, to ensure that every patient is provided with clear advice and signposted correctly.

If you are interested in this position, please send your CV and a covering letter explaining why you are suitable for this role to [email protected]

Call Handler - Peterborough
Herts Urgent Care

hucweb.co.uk
Welwyn Garden City, United Kingdom
David Archer
Unknown / Non-Applicable
1001 to 5000 Employees
Non-profit Organisation
Healthcare Services & Hospitals
2007
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