Call Handler / Admin Assistant Gravesend, England
Job description
Call Handler / Admin Assistant
Salary: £19,132 Per Annum
Job Summary
An opportunity has arisen for a confident person who is experienced at call handling and has accurate typing skills. We are looking for somebody who pays attention to detail, has a positive and pro-active nature, and who is empathetic and a team player. They must be flexible and willing to work in a fast-paced environment and understand what a hospice is, and the type of care it provides. The right candidate will be provided with full on-the-job training and will be expected to deliver high-quality customer service.
This position is an office-based, Monday to Friday 9-5pm role at the Hospice in Northfleet.
Main Duties of the Job
The position is based within a Clinical Administration Team but will serve the Hospice as a whole. The main duty will be to answer incoming calls alongside the Call-Handling Volunteers, and to provide clinical administration with the team when possible.
About Us
ellenor is the provider of all-encompassing hospice care for both adults and children living in North Kent and Bexley.
Our services for adults include an Inpatient Ward, a Living Well programme, Hospice at Home, a Care Home Support Team, and a range of Wellbeing services, including therapies. For children in Dartford, Gravesham and Swanley we provide clinical nursing support working with children’s families to provide care at their place of choice, which is often their own home. This means the children can receive care in familiar surroundings. In addition, for Children in Dartford Gravesham Swanley and Bexley we provide respite and wellbeing services which include, Play Therapy, Music Therapy, Counselling, and Bereavement support to mention just a few.
For informal enquiries please contact Nicole Blacker by email at [email protected]
To apply please upload a CV with a supporting statement or complete an application form and submit via the “Apply” button. Please ensure all aspects of the person specification are addressed in the application.
Previous applicants need not apply, and we reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
Closing date: 1st of March 2023
ellenor is an equal opportunities employer and is committed to providing a fair and equitable workplace, where everyone is treated equally without discrimination.
