Call Centre Agent Trainee

Call Centre Agent Trainee Derby, England

Vocal Views Ltd
Full Time Derby, England 8 - 12 GBP HOURLY Today
Job description

This is an exiting new opportunity to join Vocal Views. We are now recruiting trainee call centre advisors to join the team, in our brand-new office in Derby, Pride Park

Job Description

Making calls and recruiting members of the public to participate in Market Research.

The ideal candidate for the role will be fluent in English and have previous telephone interview experience, although full training will be provided.

Applicants must be reliable, hard-working and excellent communicators with a flair for dealing with people over the phone, hitting targets and KPIs.

Capturing customer information correctly within our purpose built in house CRM system.

The Successful Candidate

Driven, Determined and accountable
Eye for detail and quality of work rate
Clear communication skill and ability to follow instructions, whilst taking initiative.
Ferocious work ethic and energy to succeed

What we offer

Full training and commitment to your personal development
Clear internal progression structure

Job Types: Full-time, Part-time, Fixed term contract, Freelance, Zero hours contract

Salary: £8.00-£12.00 per hour

Benefits:

  • On-site parking

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Education:

  • A-Level or equivalent (preferred)

Experience:

  • customer service: 1 year (preferred)

Work Location: In person

Call Centre Agent Trainee
Vocal Views Ltd

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