Call Centre Agent - Financial Services

Call Centre Agent - Financial Services London, England

mycashline
Full Time London, England 17500 - 23000 GBP ANNUAL Today
Job description

mycashline is seeking a highly motivated individual to join our team as an Customer Engagement Specialist.

The role is heavily phone based, and you would be dealing with customers at various parts of their journey with us.

The ideal candidate will have a passion for communication and will be able to build and maintain strong relationships with existing customers. This position is based out of our London office.

Essential Functions:
·Provide customer service by responding to customer enquiries and requests in a timely manner
·Work closely with sales, marketing and collections to promote sales and increase customer satisfaction
·Maintain and grow existing accounts
·Perform other duties as assigned by management

Desired Experience:
·Strong communication skills, both verbal and written, along with the ability to effectively interact with others
·Self-motivated, able to work independently with little supervision, and able to multitask in a fast-paced environment
·Ability to work effectively under pressure with strong time management skills
·Ability to work independently with minimal supervision as well as collaborate with other team members in a fast-paced environment

Job Type: Full-time

Salary: £17,500.00-£23,000.00 per year

Benefits:

  • Casual dress

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Work Location: In person

Application deadline: 12/09/2023
Reference ID: 101
Expected start date: 08/09/2023

Call Centre Agent - Financial Services
mycashline

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