Call Centre Agent Manchester, England
Job description
We are looking for enthusiastic team players to join our business at this exciting time of growth. You will be following up our warm leads to qualify each requirement to pass them through to our sales team to complete. Working in a fast-paced environment where every call is unique, delivering an exceptional customer experience is key.
About Us
Pearson Locke is a modern Law firm who serves a large portfolio of clients throughout the UK. We pride ourselves on our first-class customer service and our A-rated policies. One of the UK’s fastest-growing business , we are always on the lookout for role-model talent to join us on our journey.
Responsibilities:
- Pre-qualifying a clients
- Provide a warm handover to the appropriate sales team
- Engaging and managing inbound website leads and liaising between the customer and sales team
- Hitting lead generation targets
- Delivering exceptional customer experience
Benefits:
- Advantageous bonus scheme
- 22-25 days annual leave rising with length of service
- Discount site for restaurants, cinemas, retailers etc
- Restaurant Taste Card
- Team Incentives
- Recruitment referral fee
Job Type: Full-time
Salary: £18,000.00-£26,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Job Type: Full-time
Salary: £450.00 per week
Benefits:
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
