Call Centre Agent London, England
Job description
Summary
A call centre based in West London who serve cosmetic clinics & suites in the Harley Street and other national locations seek part and full time call centre agents. This is a rare opportunity to work in a fantastic role at a prestigious institution. We are a leading centre for dermatology and hair transplants.
Essential for role:
- Ability to inform and recommend services that are responsive to peoples needs
- Good listening skills
- Good Communication Skills
- Ability to work well under pressure
- IT Literate
- Good Phone etiquette, phone calling skills
- Basic literacy and numeracy skills
Desirable
- Advise on recommended treatments products, pre and post treatment care
- Face to face interaction on video calls
- Basic business acumen
- Fundamental office work
- First Aid
- Previous selling experience.
PLEASE NOTE: If the candidate has the right attitude and demonstrates a keen ability to learn on the job. Training, coaching & mentoring can and will be provided by the senior leadership team.
PAY RATE Base rate dependant on experience and skills offered. Commission available
HOURS Full time. Part time available
Job Type: Full-time
Salary: £12,917.00-£35,568.00 per year
Job Types: Full-time, Part-time
Part-time hours: 20-40 per week
Salary: From £10.50 per hour
Benefits:
- Company events
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Overtime
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- LONDON: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- call centre: 1 year (required)
Work Location: In person
