Call Center Representative Croydon, England
Job description
About us
Raven Company Limited is a small business in Croydon, CR0 2NX. We are professional, agile and innovative.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Wellness programmes
We are looking for candidates with Call Centre Representative to join our team.
We have been successful in securing two contracts in the non-profit and telecommunication sector. The successful candidate will be setting appointments/leads over the phone and meeting these clients face to face; ideally we want someone who can work in office and meet clients face to face.
Responsibilities:
- Set appointments over the phone.
- Assist customers with their inquiries and provide accurate information.
- Provide excellent customer service and build customer relationships.
- Sell products and services.
- Maintain customer records and update customer information in the database.
- Follow up with customers to ensure their satisfaction.
Requirements:
- Experience in call centre/customer service or sales.
- Good communication skills.
- Can commute to office 5 days a week or 3 days for part-time.
- Is flexible and adaptable.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 25 per week
Salary: £27,109.00-£30,512.00 per year
Benefits:
- Flexitime
- Free parking
- On-site parking
- Sick pay
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Croydon, CR0 2NX: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (required)
- Sales: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
