call center representative

call center representative Saint Paul, MN

Allina Health
Full Time Saint Paul, MN 54019 - 41774 USD ANNUAL Today
Job description

call

Department: 84000601 Communications
Shift: Day/Evening/Night (United States of America)
Hours: 40
Contract: L167-1-EMTs and Paramedics
Weekend Rotation: Every Other
Job Profile Summary: Receives and processes 911 emergency and non-emergency calls and assists in the daily operations of medical transportation. Provides coordination for ALS, BLS and Special Transportation along with other support functions of the communication and transportation division.
Job Description:

Principle Responsibilities
  • Answers 911 and interfacility transfer calls in the Emergency Services Communication Center.
    • Provides coordination for ALS, BLS and Special Transportation.
    • Determines level of care using medical triage with caller.
    • Provides caller with medical direction in emergencies prior to on scene arrival.
    • Other duties as assigned.

Job Requirements
  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
  • 0 to 2 years Emergency Medical Services Dispatch or Healthcare (Medical Assistant, Emergency Room Technician) preferred
  • required Emergency Medical Dispatch (EMD) within 30 Days

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Additional Job Description:
  • BLS Tier 1 - Basic Life Support - American Heart Association or Red Cross required upon start.

Apply Here

About Allina Health

CEO: Lisa Shannon
Revenue: $1 to $5 billion (USD)
Size: 10000+ Employees
Type: Nonprofit Organization
Website: www.allinahealth.org
Year Founded: 1983

call center representative
Allina Health

www.allinahealth.org
Minneapolis, MN
Lisa Shannon
$1 to $5 billion (USD)
10000+ Employees
Nonprofit Organization
Health Care Services & Hospitals
1983
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