cable technician London, England
Job description
We are looking for a Trainee Camera Technician
Location: Kennington Ln, London
Hours: 40hrs per week (Monday to Friday)
Purpose
To carry out technical repairs to Professional and Semi-Professional SLR cameras, lenses, and accessories, and perform associated workshop administration in accordance with standards set by workshop manager.
What you will get:
- Additional paid days of leave for moving house or to take part in a volunteering day.
- Additional holiday for length of service.
- Enhanced maternity and paternity leave.
- Many schemes available including, staff discount, travel loan, cycle to work, pension and retail discount scheme.
- Access to and training on the latest technology and imaging products.
- Life and critical illness cover.
Goals and Objectives:
- To repair Professional, semi-Professional and enthusiast SLR Camera, lenses, and associated accessories
- To keep technical and photographic knowledge up-to-date to reflect market and technological developments.
- To ensure all repairs of the trained model range are attended to within the target time-scale, and that all repair estimates are complete within 48 hours of arrival on the premises.
- To accurately judge and establish claim status of repairs submitted under warranty.
- To complete manual job sheets neatly, accurately and promptly.
- To update IT Service system accurately and promptly.
- To price jobs accurately according to standard labor charges and parts pricing set strategies.
- To advise and assist customers with technical information about their repairs and equipment support issues.
- To review spare parts stocks for those models repaired and pass re-order stock requirements to the workshop manager for a reasonable level suitable for the likely frequency of usage.
- To keep spare parts, manuals and software in an orderly manner, properly stored and labelled for accessibility by other team members.
- To liaise and communicate with workshop manager and administration team to ensure consistency and efficiency on repairs.
- To obtain authorization for updates to installed software
- To obtain authorization from the Workshop manager for any waiver of repair charges
Experience and Qualifications:
- Experienced Photographic Technician
- Skilled in Electrical and Electronic repairs and fault analysis.
- Completely familiar with PC computer technologies, Word, Excel, database usage.
- Good written and spoken English, neat handwriting.
- Good interpersonal skills and communication, especially ability to communicate technical information to non-technical audiences.
- Good organizational skills and self-motivation, ability to prioritize work, and work to tight deadlines and under pressure.
- Strong sense of customer service.
- Be technically competent in fault-finding, use of technical diagrams and parts lists, AF set-up, use of diagnostics software, sensor cleaning and final image testing.
- Familiarity with use of precision test equipment such as oscilloscopes, collimators, light intensity meters, spectrum analyzers and shutter testers.
- A personal interest in Photography is also desirable.
About us:
Fixation is the UK’s leading Camera and Photographic equipment repairer providing repair, rental and sales services to Professional Photographers across the UK. As authorised repairers of the major photographic brands including Canon, Nikon, and Sony, we have helped thousands of photographers, including some of the biggest names in the industry ensure their kit is in perfect condition to get their best shot every time.
Fixation is part of Warehouse Express Ltd and we work alongside Wex Photo Video as part of the UK’s leading specialist retailer serving the country’s photographers and filmmakers via an award-winning ecommerce team, or through one of their 14 showrooms. We are an ambitious company of very creative people, looking after the needs of both hobbyists and professionals with the same high standards.
To view our privacy policy for applicants, please access https://www.wexphotovideo.com/about-us/careers/
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Life insurance
- Sick pay
Schedule:
- Day shift
Work Location: In person
Reference ID: TCT508
