C4I Sqn CIS Support Manager (Computer Information Systems & Audio Visual) Sleaford, England
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About the job
Job summary
An opportunity has arisen within the C4i (Command, Control, Communications, Computers and Intelligence) Squadron as the CIS (Computer Information Systems) Support Manager.
The CIS Spt Mgr is a key role within C4i Sqn responsible for the management of the Audio Visual (AV) Training team who develop AV solutions for training across RAF Cranwell and dependent units. With an IT Civil Servant provide technical support to the Cyber Protect Team for assistance and advice on MOD IT accreditation and also, similar support to the on-site Air Cyberspace Service Centre (Air CySC) Field Service Team (FST) for advice on technical solutions and the accredited IT builds.
There is Line Management responsibility for one Full Time Reservist Sgt and 3 E1 Grade Civil Servants.
C4i Squadron consists of 12 Staff of predominately Civil Servants who are resourced to support a mix of IT equipment, telephony and audio-visual equipment. Based at RAF College Cranwell,
where all future RAF Officers are trained, Cranwell is also the home to HQ RAF Recruiting, HQ Air Cadets and HQ Central Flying School amongst others. There is a drive to exploit emerging technologies and advanced ways of working whilst building in Cyber protection and maximising capability for our customers.
In this full-time role, you will have a strong background in customer service, be self-motivated, collaborative, dynamic and close attention to detail. The role offers the opportunity to take on responsibility and innovate across the Squadron.
Additional training can be provided to help broaden knowledge and understanding of AV equipment, IT management and health & safety at work.
This position is advertised at 37 hours per week
Job description
The CIS Spt Mgr responsibilities are summarised below:
- Support to Air Cyberspace Support Centre with the design, development, documentation, implementation and testing of in-house developed IT systems. (Hardware, Software, Network and Servers)
- Provision of accredited Operating System builds and advice on security policy to the Air Cyberspace Support Centre & C4i Cyber Protect Team.
- Investigation and evaluation of hardware and software technologies that may be of benefit to the MOD.
- Management of Audio Visual team tasking, priorities and quality assurance requirements.
- You will be appointed to the role of Authorised Telecommunications Officer (ATO). This involves understanding telecommunications policy and procedures.
Other Duties:
Health & Safety focal point within C4I Sqn assisting with H&S activities.
Assist OC C4i with the daily management of the Sqn Budget as delegated through the financial letter of delegation.
Person specification
The post holder must be prepared for occasional overnight stays throughout the UK.
An employee may be required to carry out other duties within the scope of the grade and within the limits of their skill, competence and training. This will include an out of working hours on call element which is shared with other staff.
The following experience and qualifications are required for the role:
Essential.
A working knowledge and experience in the development, build and support of IT systems (Hardware, Software, Network and Servers).
Further personal development opportunities can be provided.
- Microsoft Certified Technician
- Experience in Health & Safety in the workplace.
- Quality Assurance experience.
- ITIL V4 (previous versions are acceptable), IT Service Management framework.
Licences
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Leadership
- Making Effective Decisions
- Working Together
Technical skills
We'll assess you against these technical skills during the selection process:
- SFIA 8 PRMG - Project management level 4
- SFIA 8 ITOP - IT Infrastructure. level 5
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Free Onsite Parking
- Access to Gym facilities
- On site cafeteria and coffee shop facilities.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
The post does not offer relocation expenses (move of home, excess fares or temporary transfer). Non-Standard move applicants will be eligible for the full package, subject to eligibility.
Things you need to know
Selection process details
Candidates will be asked to provide CV details to include: job history and previous relevant experience and skills.
Sifting will take place within 3-4 days after the job advert closes and interviews will follow within one or 2 weeks.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected]
MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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