Job description
Business Travel Consultant
Overview and what we offer
Shift pattern - Saturday and Sunday daytime
- Refer a friend for £1000 bonus which is unlimited!
- Extra earning potential with Incentive Scheme
- Generous holiday entitlement
- Staff Awards
- Hotel and airline discounts
- Discounts on sporting events and tickets
- Exclusive discounts for mobile phone providers, designers, retailers, days out, gym memberships and much more
- Employee Assistance Programme
- OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
- At Clarity we not only listen, we adapt and we deliver
Who are we?
Clarity Business Travel
A top 10 UK-based Travel Management Company which is part of The Portman Travel Group click here to view our LinkedIn Careers Page
and includes Brighter Event, Elegant Resorts, If Only and Destination Sports Group
With over 60 years’ experience, we are backed by the brightest people, and industry leading technology.
As the business travel experts, we combine state-of-the-art automation with exceptional customer service delivering customer satisfaction scores of over 98%. Our attention to detail and duty of care is unrivalled and allows Clarity to provide successful travel programmes in several key sectors including Energy and Marine, Sports & Recreation, Construction and Government.
Clarity promotes a sustainable approach to business travel and by 2030 will be carbon neutral.
We know this has become really important to the people who work with us and you as a candidate, you can read more here on how CLICK HERE to see how we’ll get there.
Your new role
The role will form part of a highly skilled team of Business Travel Consultants located from home.
You will be joining us as an expert with strong knowledge and experience of Galileo, Sabre or Amadeus GDS System.
As one of our experienced Business Travel Consultants you will be booking Domestic & International travel requirements, arranging both routine and complex travel for air, rail, car, and Hotel accommodation, utilizing one or multiple Global Distribution Systems (GDS), Sabre, Galileo or Amadeus.
What you need to succeed
You must be a clear and confident communicator with confidence in dealing with people at all levels. You'll need to possess great organization and time management skills and thrive in a fast-paced environment. You will be able to own & manage your own workload and it is essential you have
previous Retail or Business Travel experience, with working knowledge of airline, rail fares and ticketing.
Please note, only applicants who meet all the essential criteria will proceed to the next stage of the selection processes.
Essential
- Detailed understanding of fares and ticketing rules, for car, air, hotel travel
- Knowledge and experience of: Air, rail, hotel, car booking
- Calculating and Processing exchanges
- High proficiency in one or multiple GDS Sabre, Galileo, Amadeus
- Background in Business Travel, leisure or airline reservation required
- Passion for Excellence in Client Service
- Excellent Professional Communication – both written and verbal
Essential
- Computer literate with experience of Microsoft office.
- Excellent attention to detail, accuracy, and the ability to follow instructions.
- The ability to work within a team environment to achieve team/department objectives
- Ability to work under pressure and to tight deadline
- Excellent verbal and written communication skills
- Very high attention to detail and organisational skills
- Excellent knowledge of Word and Excel – creating and maintaining documents
- High proficiency in one or multiple GDS Sabre, Galileo, Amadeus