Business Support Team Leader Darlington, North East England, England
Job description
To manage, develop and deliver the Business Support service provided by PHD on behalf of the 11 GP Practices in Darlington.
You will lead a team of 3 Business Support Officers and support the management of bank staff who provide enhanced access for the Darlington GP practices. You will also support services provided on behalf of Darlington PCN and other healthcare providers. The role is an integral part of the PHD management team and provides essential services and support to the wider PHD team.
You will be able to work with the team to develop new processes and develop services.
You will lead the team in a proactive, supportive manner ensuring excellent service to all stakeholders and the wider PHD team. You will be responsible for reviewing and redesigning our systems, where necessary. You will be instrumental in the recruitment, induction, appraisals and on the job assessment and training for your team. You will work with the clinical system (Systmone), interrogating the database to provide reports and data for the services provided at PHD. You will provide support for
- Employed & Bank Staff
- Patient Services and customer care
- Service provision
- Implementation and management of new services and processes
- Management and interrogation of databases
- Communication
- Confidentiality
- Health & Safety
- Equality and Diversity
- Personal/Professional Development
- Quality
INTERVIEW DATE FOR THIS ROLE WILL BE WEDNESDAY 1st February 2023
Job Types: Full-time, Permanent
Salary: From £27,000.00 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Wellness programme
Schedule:
- 8 hour shift
Work Location: One location
Application deadline: 23/01/2023
