Business Support Specialist - [S&C Programme - North]

Business Support Specialist - [S&C Programme - North] Milton Keynes, England

Network Rail
Full Time Milton Keynes, England 34050 - 38305 GBP ANNUAL Today
Job description

Job Introduction

This opportunity sits in Supply Chain Operations (SCO), a division of Route Services that procures safe, sustainable, products and services that are in turn used to improve and enhance the rail infrastructure across Britain. SCO aims to deliver excellent value and service to our customers, helping the rail industry to work together to deliver a more cost-effective railway.

Our extensive supply chain network plays a crucial role in helping to run a safe and efficient railway.

Every year we:

  • Buy and deliver 2,000km of rail and 2.5 million tonnes of ballast.
  • Operate 1,200 rail vehicles.

Behind the scenes we:

  • Process £7,000,000,000 of payments.
  • Handle over 23,000 IT helpdesk calls.

Every year:

  • Mechanical and electrical locking fitters maintain 468 signal boxes and 387 ground frames.
  • Operational property helpdesk process over 200,000 calls.

We partner with our Network Rail routes and regions, delivering critical services and essential equipment to help get passengers and good to where they need to be. To find out more watch our video.


Main Responsibilities

In this role you will be working within a team of three to deliver the S&C (Switches and Crossings) Renewals work bank and project managing the end to end process of multiple Renewals.

Working to time sensitive stage gates and managing changes to ensure 100% On Time In Full Delivery and building relationships with a wide range of key internal and external stakeholders including Customers, Suppliers, Technical authority, Quality Assurance, Train planning, Commercial

You will be responsible for managing a range of key projects across your department to deliver improvements to both safety and operational performance. No two days will be the same, but a typical day could include facilitating project meetings with internal stakeholders as well as external suppliers, providing progress updates to senior managers or completing governance documentation required for upcoming panel submissions.

You will manage supply contracts to achieve the most cost effective and industry standard compliant delivery to support Network Rail's business needs. You will apply specialist knowledge in a particular category group, enabling the delivery of strategic procurement and business service activity, and own and deliver effective post contract management.

  • Working in a team of 3 within the Route Services S&C (Switches and Crossings) Renewals department
  • Deliver S&C renewals work bank for the Network Rail infrastructure, annual delivery of circa 350 point ends and £60m spend
  • Project managing the end to end process of multiple Renewals
  • Receipting orders and allocating to manufacturers based on category strategy, manufacturing capacity and financial value
  • Arranging and chairing regular project meetings to ensure time sensitive stage gates are met
  • Monitoring and managing changes to design, construction and delivery to ensure 100% On Time In Full Delivery
  • Liaising with Projects managers, Programme managers, Engineering team and Reginal Asset Managers to fully understand project requirements
  • Promoting early engagement and obtaining route work banks to feed into finance budgets and manufacturing planning
  • Ensure compliant and safe delivery of assets into the infrastructure by working closely with Technical Authority and Quality Assurance
  • Supporting the commercial team to provide project estimates and final costs
  • Providing project status reports to senior management/executives
  • Knowledge of S&C is desirable but enthusiasm to learn and develop is key
The Ideal Candidate

Will have the following:

  • Knowledge of the supply chain and the relevant supply contracts.
  • Experience of contract and supplier management.
  • Excellent numerical and analytical skills.
  • Commercial and negotiation skills.
  • Able to work under pressure.
  • Good interpersonal, influencing, communication and organisational skills.
  • A customer focussed approach.
About The Company

We’re an organisation where people matter. We matter to millions.

Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority.

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users.

As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information

We're an inclusive employer of choice, Disability Confident Leader employer, encourage people to work flexibly and we welcome applications from everyone (Click here for more information). Visit Evenbreak’s Career Hive should you need accessibility support to apply. Should you require any reasonable adjustments/modifications, please contact [email protected].

Additional Information

Drugs and Alcohol Standard:

All prospective external candidates offered a conditional role will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.


Package Description

Vacancy Ref: IRC2254755

The position is based in The Quadrant, Milton Keynes.

This role is being advertised internally and externally.

Hours: 35 hours per week with hybrid working and travel as required

Salary range: £34,050 to £38,305 per annum

At Network rail you will have a clear development path, access to training and enjoy a range of employee benefits, such as; up to 28 days annual leave, rail subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more.

Closing date: 21 April 2023 – Late applicants will not accepted.

Click ‘apply for this job’ to apply. If you would like to know more about the role please contact [email protected]

Drugs and Alcohol Standard:

All prospective external candidates offered a conditional role will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.

Business Support Specialist - [S&C Programme - North]
Network Rail

www.networkrail.co.uk/careers
Milton Keynes, United Kingdom
Andrew Haines
$5 to $10 billion (USD)
10000+ Employees
Non-profit Organisation
General Repair & Maintenance
2002
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