Business Support Associate Belfast, Northern Ireland
Job description
Operate
Be it support with regulation, risk or compliance, Operate delivers. Human-led and tech-powered, it is the backbone of PwC’s unique approach to operational delivery - Execution Managed Services. Harnessing the power of tech and data, we work with some of the most recognisable organisations worldwide, wherever they need us to be. We deliver sustained outcomes through our managed solutions, as well as transforming and running complex operational processes that often create challenges or hinder client progress. Underpinning all of this is our commitment to ensuring our people are equipped with tomorrow's skills to drive success for our clients today.
About the team
The Business Support Associate role will vary depending on your individual experience and skill set. Based in our Merchant Square office in Belfast city centre, you'll support various areas within Operate on project based internal and client work.
Essential skills and experience
A Level or equivalent qualifications and GCSE Maths and English (grade C or above).
Previous experience in some of the following types of roles; administration, research and analysis, business or operations support and/or client or customer management.
Ability to apply a logical and analytical approach to work.
Ability to efficiently manage time, prioritise tasks and work under tight deadlines.
Self-starters and motivated to succeed.
Excellent communicators both verbal and written.
Able to demonstrate an aptitude for learning new systems and IT applications.
Role description and responsibilities
This is an exciting opportunity to join us as an Associate. You will support service towers on project based assignments including -
Research, review and collation of a range of documents, reports and information.
Carry out compliance checks on client documentation and systems.
Monitor a range of financial transactions and evidence findings.
Regulatory remediation and quality compliance testing.
Data input of key information into spreadsheets and proprietary systems.
Contract and document review to identify key facts, anomalies, etc.
Complaint handling and customer management.
Providing governance and standardisation support for programmes across PwC core lines of service and for our global clients.
Support delivery of regulatory change programmes.
Not the role for you?
Did you know PwC offers flexible career arrangements and contract work? Learn more.
The skills we look for
In addition to our global framework, the PwC Professional, there are a number of key Operate behaviours you'll be evaluated against during our assessment process. You can read about these here.
The Deal
‘The Deal’, our firmwide Employee Value Proposition’ empowers our people to be the best they can be. Learn more.
Our commitment to you
We’re committed to building a culture that empowers all of our people to thrive and feel a sense of belonging at PwC. Learn more.
Automated decision making
Some elements of our application process may utilise automated decision making. This will be based on responses on your application form or from your assessment test results. For more information please see our privacy statement.
