Job description
Business Support Apprentice
Are you looking for a new and exciting challenge, with a forward-thinking organisation within the high-tech engineering sector? Due to continued growth, the Hyde Group has a vacancy for an experienced Business Support Apprentice working in our Admin team at our Hyde site.
About us
We are one of the UK's largest and most trusted engineering companies, providing products and services to Aerospace, Defence, Nuclear, Energy and Scientific sectors.
SG Instruments Ltd s is currently recruiting a Business support Apprentice based at our bespoke machining facility in Hyde. As a Business Support Apprentice, you will be an integral part of the team ensuring processes run smoothly from initial customer enquiry through to final delivery.
About the Opportunity
This is a great opportunity to join a reputable business with a strong set of core values in a friendly, fast paced and clean working environment. We have a strong focus on developing our people with the potential to further your career. Our salaries are competitive and we offer a generous holiday entitlement of 33 days inclusive of bank holidays.
A key part of the role is to engage in proactive communication with key customers to provide updates on their specific project throughout its lifecycle. This will entail liaising with the different departments within the business (engineering, operations, stores etc.) as necessary to ensure accurate information is always available.
You will often be involved with customers or suppliers, either by telephone or face to face, and so a friendly approachable demeanour is a must.
Main Duties
- Supporting key customers
- Regular orderbook updates
- Proactive communication
- Handle queries and escalations
- Processing new sales enquiries and loading onto SAP
- Running and updating internal key performance indicators
- Raising purchase orders and processing invoices
- Front of house for greeting customers and suppliers
Training will be provided for the above duties.
In addition to the above tasks there will also be a requirement to support all general administrative duties including inputting SAP data, completing the weekly wages input, sales and purchase ledger activities, greeting guests, phone answering etc.
Essential Requirements
- Strong awareness of IT systems
- Genuine interest in working in an office environment
- Excellent attention to detail
- Positive, friendly and Customer focussed attitude
- Excellent communication skills, both written and verbal
- Ability to work closely as a part of a team and individually as necessary
- Great attitude towards learning and developing
Qualifications
English and Maths grade 4-9/A-C predicted or actual and 3 other GCSE's at 4-9/A-C (essential)
In this Apprenticeship, you will be working towards a recognised qualification.
What we offer
- Generous annual leave entitlement.
- Exciting benefits package with access to discounts from leading retailers.
- Purpose built sites with free parking.
- Discounted gym membership.
- Excellent career development opportunities available.
Diversity and Inclusion
The Hyde Group are committed to creating an inclusive environment where our employees can reach their full potential. We welcome applications from candidates from a diverse range of backgrounds in particular groups who are currently under represented in our sector.
All our roles require the need to obtain BPSS clearance which includes DBS check and 3 years employment references.
If this sounds like the ideal opportunity for you then we’d love to hear from you.