Business Relationship Management Manager Remote
Job description
Role: Business Relationship Management Manager
Circa Salary: £51,000 per annum
Location: Homebased
Contract/Hours: Permanent, Full Time – 35 hours a week – Monday to Friday 9am to 5pm.
Benefits: 29 days annual leave PLUS bank holidays, excellent training and development opportunities, flexible maternity, adoption and paternity packages, up to 7% employer contribution pension, and a discount portal with your favourite brands.
Vulnerable children in the UK need your help
Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
At Action for Children, we believe that every child should have a safe and happy childhood. Last year, we helped more than 670,000 children and families across the UK. We work to ensure their voices are heard and we campaign to bring lasting change to their lives.
About the role
You will professionally represent the Technology Department and nurture relations across the charity, ensuring strategic alignment between Technology and other functions, including our childrens services, so that objectives can be realised, and staff and management can effectively implement and upscale technical business works and activities.
What you will be doing:
- Provide leadership, management and direction to the IT Business Relationship Management Team.
- Establish and build relationships with key departmental stakeholders to proactively plan and manage throughout to the team and Technology department, identifying requirements and delivery of solutions that are consistent with the IT strategy and procedures and to support business case creation.
- Manage the delivery of the organisation's revenue generating pipeline, through timely assessments and requirements gathering for tenders, ensuring regular communication and completion of team documentation and engagement, to manage expectation.
- Through developed relationships, lead and report to management the identification and initial analysis of the needs and capabilities analysis, together with operating models, and technological needs of all business areas.
- Through cross-dept interfaces, participate in development of both organisational and IT strategic planning.
- Assist in facilitation of early engagement in the successful implementation of major business and technical projects using your technical expertise to influence and changes to a better utilisation of our technical systems and structures.
- Develop reports to present analysis of organisational trends, workloads, and anticipated technical requirements.
- Maintain up-to-date awareness of industry and technology trends and provide advice and guidance on the use of business applications and processes.
- Work collaboratively with stakeholders to provide the efficient, effective and innovative use of IT within their functions to increase income generation, and so improve our ability to impact the outcomes for children and young people.
Let's talk about you:
- Relevant degree or equivalent experience.
- Attention to detail and ability to multi-task.
- Demonstrable understanding and application of diversity in the workplace.
- Ability to manage stakeholder expectations and to distinguish presented user requests from the underlying true needs.
- Managing long term relationships with stakeholders or partners and developing common objectives.
- Excellent verbal and written communication skills, to provide confidence and credibility to influence internal and external stakeholders.
- Commercial judgement and confidence to recommend options and improvements.
- Managing complex problems and driving them to a mutually agreeable outcome for all parties.
- Experienced with IT processes, organisational operations and change management and transforming business needs.
- Identifies and explores opportunities for continuous improvement ensuring the organisation derives maximum value.
- Understanding of technology and how it can drive business transformation.
- Line management of a team, including recruiting and developing.
- Demonstrable project management skills / qualifications (e.g. Prince2).
Talent Pool
We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.
For any recruitment related queries or help with your application please contact: Sarah Manderfield on 01923 361743 or email [email protected]
Diversity, equality and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Don't meet every single requirement?
Studies show that women and Black, Asian & Minority Ethnic people are less likely to apply for a job unless they meet every qualification. So, if you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.
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