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WHAT YOU WILL BE DOING

This role is offered on a hybrid basis, which can be discussed with the recruitment team during the hiring process.

Join our community.

The Financial Crime Centre of Excellence (FC CoE) Change capability is responsible for the maintenance of all design and change artefacts to ensure clear traceability and governance around change activities.

In this interesting role within the Business Process Mapping (BPM) team, you’ll be developing end-to end process maps and taking personal responsibility of the end-to-end governance.

You’ll manage and support the liaison between operational teams across all capabilities and help create or update documentation to obtain sign off.

If you’ve performed a similar role previously, this could be the perfect opportunity to develop your career.

The difference you’ll make.

• Leading the development of end-to-end process maps, how-to guides, training manuals and carrying out quality control checks to ensure consistency across FC CoE areas;
• Implementing the process documentation framework across multiple product areas;
• Managing the delivery of all process documentation requirements for key initiatives, migration plans and projects;
• Supporting projects specific to BPM across all FC CoE capabilities to ensure process enhancements are delivered in timely manner and to a high standard;
• Supporting accurate process documentation is in place to ensure operational adherence to quality and control measures and accurate verification during oversight checking;
• Supporting regular BPM meetings to enhance knowledge within the team, ensuring continued improvement and excellence.
  

What you’ll bring.

We are looking for people who can help shape, influence and transform the Bank’s capabilities, ensuring we continue to disrupt Financial crimes, and support and enable the right outcomes for our customers .

• Experience of performing business process mapping using MS Visio in a Financial Services environment
• Broad knowledge of Financial Crime and experience of working on change projects

It would also be nice for you to have.

• Proven track record of operating in a business change environment
• Proven ability to assimilate complex and ambiguous information
• Knowledge of change management including operational readiness and business implementation
• Effective negotiation and stakeholder management skills, with the ability to influence at all levels

What else you need to know.

This is a permanent role which can be based in our offices in Milton Keynes, Bradford, Glasgow or Sheffield.

We can support flexible working depending on your requirements.

Everyday Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• £500 annual cash allowance to spend on our great range of benefits.
• Eligible for a discretionary performance-related annual bonus
• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
• 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• Voluntary healthcare benefits at discounted rates. Including : Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
• Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
• Share in Santander’s success by investing in our share plans
• Support your favourite causes through charitable giving and our community partnerships

What to do next.

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.