Job description
Business Operations Manager – Clinical Biotechnology Centre
Job Summary
This is a new and exciting post and one which you can make your own. Reporting to the Head of the Clinical Biotechnology Centre you will lead and manage a small office-based operational team, responsible for running the day-to-day facility operations in support of the business in ensuring the new state of the art facility runs smoothly and effectively.
The Clinical Biotechnology Centre has over 20 years’ experience in the manufacturing of innovative molecular therapies, that treat life-threatening conditions in early phase clinical trials. This new role will be interesting, diverse and rewarding with an opportunity to use your initiative to critically review and introduce new operational management improvements for the efficient running of the facility. Communication and engagement are key for this role, and you will need to build effective relationships across the organisation and beyond, resolve issues and share best practice with other facilities within the function.
To start with, we will provide you with an extensive induction and training programme. This will provide you with the skills and knowledge you will need to develop operating in a GMP regulated facility. The scale of our operations means that we will offer true leadership potential the opportunity for on-going career advancement in this exciting and fast developing area of clinical care.
Main duties of the job
In this role you will be managing Clinical Biotechnology Centre (CBC) business operations and building effective processes that meet our business needs for the delivery of a high quality and cost-effective service. Your responsibilities will include:
- Ensuring all business systems operate smoothly and align with the organisations quality standards to include oversight of business contracting process, facility, supply chain, inventory & financial management)
- Maximising the efficiency and effectiveness of all business procedures through operational improvement measures, standardisation and innovation
- Building new effective operational processes that meet our business objectives
- Assisting in establishing, monitoring and reporting of key performance indicators
- Monitoring financial data and recommend solutions for cost-effectiveness
- Working across organisational boundaries/functions and will take a key role in managing complex and influential stakeholder relationships
- Collaborating strategically with other CBC operational teams (Production, Quality Control, Business Development) in ensuring improvement plans are created and delivered.
- Leading and managing an operational team
- Delivering change programmes & service development, meeting agreed performance objectives, targets, ensuring effective outcomes
About You
Experience and Knowledge
- Management experience in a laboratory or operational environment
- Management and Leadership skills and experience, including target setting and performance review
- Experience of managing the workload and staff to ensure effective service provision
- Understanding budget management
Qualifications and Training
- MSc in a relevant subject, or postgraduate diploma level qualification and additional post-qualification knowledge gained through experience and further training OR equivalent relevant experience
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
About Us
At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.
It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.
We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.
Three small words, one big difference - Caring, Expert and Quality.
Together we'll save and improve more lives than ever
This vacancy will close at 23:59 on Wednesday 12th July 2023
Interviews are anticipated to be held on Thursday 27th July 2023 – subject to confirmation
For informal enquiries please contact – Name: Paul Lloyd-Evans, Job Title: Operations Manager CBC, Contact Details: [email protected]