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Job description

• Bachelor’s degree required
• 5+ years of experience in Human Resources or Program Management
• Demonstrated ability to manage projects across multiple stakeholders / locations
• Prior experience in Amazon doc writing such as
• OP1/ OP2, 3YP, Annual Goal Setting and QBR/ MBR mechanisms

Amazon is looking for an exceptional HR Business Operations Manager to join the Healthcare HR team.
Are you an HR Business Partner who prefers the behind the scenes / programmatic elements of the work? This is a great way to stay close to the business, build your HR career and be a force multiplier for the HRBPs on the team. Are you currently a specialist on a central team who would like experience what it is like to work in a line business HR team? This is a way to transition and apply your skills seamlessly.

The Team: Be a part of the HR team focused on our emerging healthcare business. This includes working with Amazon Pharmacy, Amazon Clinic, as well as the the central Tech and Business teams working to grow Amazon's suite of healthcare businesses. Our mission is to make it dramatically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy. You can expect all the challenges and benefits of being a part of a new business at Amazon: wide-open space for improvement and innovation, a strong team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment and gut instinct, look around corners, and always obsess over customers.

The Role: You work closely with the Healthcare HR leader and own business and HR-facing rhythm of business mechanisms, the talent framework and related processes, HR operations and special projects / new program development across Healthcare HR. The role requires innovative thinking balanced with a strong customer and operational focus and the ability to deal with ambiguity. You will need to develop HR processes, leveraging the best and creating the rest. High judgement, ability to influence, analytical ability and exceptional communication skills are essential to success in this role.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

• MBA or MS in HR Management preferred
• Experience in a BizOps or Chief of Staff role
• Experience in an HR Business Partner role
• Experience working with both Operations and Corporate teams
• Prior experience working in healthcare environment
• Demonstrated program ownership and consistent delivery on commitments - great organizational skills with exceptional follow through and attention to detail
• Strong interpersonal, negotiating, and conflict resolution skills
• Ability to quickly adapt to changing priorities and generate innovative solutions
• Exceptional organizational skills and ability to handle multiple priorities simultaneously
• Collaborative, yet influential; a strong negotiator who speaks with conviction while also willing to flex and compromise to create the best solution for customers and business needs
• Customer service orientation with ability to serve multiple customers and deliver an excellent employee experience
• Experience identifying and resolving complex issues, operates effectively in unfamiliar or ambiguous circumstances - solid sense of accountability and sound personal judgment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $100,700/year in our lowest geographic market up to $187,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.