Business Manager Cardiff, Wales
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About the job
Job summary
Companies House is an award-winning employer, with an Investors in People Gold Award, we are at the fore front in ensuring our staff reach their full potential in building brilliant services.
This is an exciting time for Companies House as we are delivering a major transformation programme through which we will be completely redeveloping all of our systems and services, to provide seamless digital services and constantly improve the quality of the data.
The Strategy, Policy and External Communications Directorate, is at the heart of delivery of the corporate strategy and arguably the most significant legislative reforms to Companies House since we were set up in 1844.
As the Directorate Business Manager, you will provide support across all teams to ensure we work effectively and efficiently together to deliver all our work to the highest standard. You will provide a quality service, ensuring good governance processes are in place.
You will work closely with the Directorate Leadership Team to ensure that actions from Board/Committees are being progressed, risks are being managed, Directorate meetings and fora are effective, information is shared well, and that our key commitments are being delivered.
Working within the Strategy and Planning team, you will shape and organise business activities for this team, including document storage and retention, risk registers, action logs, audit recommendations and business manager for events and strategy meetings and workshops.
About our Directorate
Strategy and Planning
We are central to the development and delivery of Companies House Strategy. The team support the Executive Board in the setting of the overall direction and priorities and supports the business by developing, implementing, and maintaining corporate plans and monitoring our progress towards achieving them.
Policy
We are responsible for the delivery of all Companies Act(s) related policy changes. We develop new and amend existing legislation in conjunction with BEIS and other government departments. We analyse legislative requirements that may impact us as well as steering the implementation of new legislation and supporting the organisation in its day-to-day operations.
External Communications
Our role is to protect and enhance the reputation of Companies House and to communicate with our external audiences in a compelling way. We break down complex information into clear messages - using the right channels for the right audience at the right time.
We work in a hybrid way at Companies House and attendance to our Cardiff office is mandatory with this role.
Job description
The role includes responsibilities such as the following
- Maintaining a forward look of all reporting requirements and reporting cycles which includes managing commissions for papers and boards across the directorate.
- Tracking when papers are due, supporting owners and drafters, and providing frequent reminders to ensure deadlines are met. Providing support in the production and coordination of papers where appropriate.
- Working across the Directorate to ensure that we maintain good governance and record keeping and are transparent and share relevant documents, templates and tools for strategy and planning purposes with the business.
- Developing and updating standard operating procedures and templates ensuring that all relevant staff have appropriate access and that these are completed compliantly and in a timely manner.
- Maintaining the Strategy and Planning Team’s Planner, risk register, audit recommendations log and other key documentation, ensuring that all significant workstreams are logged, kept on track and updated appropriately.
- Undertaking reviews of our workflow systems and procedures to ensure fit for purpose, making recommendations and implementing new processes.
- Maintaining and continuously improving SharePoint sites, including Strategy and Planning digital documents, SharePoint team pages and the Strategy and Planning Communication Site.
- Organising and facilitating meetings and workshops across the directorate in collaboration with members of Senior Leadership Team. Managing events, strategy days and other workshops, such as the quarterly directorate all-staff fora, and quarterly directorate leadership meetings.
- Maintaining the Microsoft Teams areas for the directorate.
- Support the heads of teams to increase efficiency and effectiveness and governance processes across the Directorate.
- Ensure there is an effective audit trail for audit recommendations and actions in particular those made on legislative reforms, and others across the directorate, Companies House and BEIS.
- Undertake a range of business support functions, including ensuring an effective governance process and audit trail of decisions across the directorate, tracking leave and cover, logging training, writing minutes, ensuring actions are assigned and completed, shaping agendas, and maintaining the Teams areas to facilitate hybrid working.
- Support the work across the Strategy and Planning team, including horizon-scanning, risks, report writing, maintaining action plans, tools and templates.
You’ll be:
- Taking an active role in the Strategy and Planning team, being adaptable and resilient, sharing intelligence with colleagues and adopting a flexible approach to cross-team working
- Being proactive and self-motivated to deliver, including when the context may be changing or uncertain, or fast paced
- Taking ownership of specified workstreams, working with colleagues to successfully deliver on tasks
- Building and maintaining strong working relationships, which involve influencing and negotiating with others to ensure that actions are delivered on time
- Working closely with people across the Directorate to ensure that we have the information we need to develop, monitor and support the delivery of our agreed actions
- Delivering and maintaining an accurate overview of the Directorate action plans
- Promote and support effective collaboration and knowledge sharing across the Directorate
Person specification
Strong candidates will be able to present evidence in their Personal Statement of no more than 1250 words covering the key criteria below:
- An ability to communicate in a clear, honest and engaging manner, choosing appropriate styles to maximise understanding and impact.
- Experience of writing clear and effective documentation in a context relevant to this role.
- Strong interpersonal skills, with ability to quickly establish trusted working relationships with a range of colleagues.
- Ability to manage a diverse set of priorities and varying workload and quickly respond to emerging or changing priorities.
- Competent IT user with experience of the MS Office suite of applications, including Outlook, Excel, PowerPoint and Word.
- Being proactive and self-motivated to deliver, including when the context may be changing or uncertain, or fast paced.
- Running a cross functional team
About us
Our aim is to be the best registry in the world achieved through brilliant people working on brilliant systems delivering brilliant services. We are currently delivering an organisation wide transformation programme focussing on a complete redesign of our digital services, target operating model and culture. This change will need different skills, capabilities and mindset where adaptable, bold and curious behaviours are the norm and empowerment is encouraged and utilised.
To find out more about the great things we're doing at Companies House please have a look at our blog posts and podcasts. and watch our video to find out more
Companies House values its people, their contributions and has created a real sense of community where people seek to create strong connections. Our commitment to learning and development is exceptional, and we believe passionately in the employee experience with is prevalent through the engagement, wellbeing and development strategies which have resulted in Platinum Investors in People and MIND index awards.
We encourage professional development, celebrate success and live our values to effect real change.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Everyone in Companies House brings something different, and so will you. We are committed to ensuring that we are representative of the citizens that we serve. To fulfill our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups.
We are proud to be a disability confident leader. Our recruitment process is fully inclusive of all physical and mental disabilities and as such we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions prior to interview, to name a few. We will be happy to discuss any niche and person-centred adjustments, please contact the Recruitment team by emailing [email protected]
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Seeing the Big Picture
Benefits
Apart from a competitive salary and highly competitive contributory Civil Service Pension, we also offer a benefits package including:
- A generous 30 days annual leave (based on full time hours) in addition to public holidays
- A range of recognition schemes including Instant Awards to thank and recognise each other's efforts and contributions
- Strong ethos of Equality, Diversity and Inclusion
- Great work life balance with flexible and mobile working
- A pro-active approach to employee wellbeing that allows our employees to flourish and be their best at work
- An Employee Assistance Programme (EAP) offering access to 24/7 confidential advice and support
- Online financial support and advice
- Seasonal flu jabs
- Generous Maternity, Paternity, Adoption and Shared Parental leave provisions
- A focus on career development and progression, supporting all grades with time and funding – Career Pathway options such as apprenticeships and recognised qualifications for a variety of professions are available
- A very active Sports and Social Society
- A number of inclusive Network Groups for employees at all levels across the organisation
- Staff Discount scheme
- Holiday play scheme for children
- Up to 3 days paid leave for volunteering opportunities
Things you need to know
Selection process details
Candidates will be required to supply a CV and Personal Statement. The Personal Statement should be no more than 1250 words and address any experience, technical skills and Behaviours outlined in the person specification. These will also be explored at interview.
You can find more guidance on completing your application here.
Candidates may be required to undertake an activity as part of the selection process.
Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and may include Strength based questions in the interview.
Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.
As part of our commitment to a diverse and inclusive workforce, we ask candidates to provide an anonymous application. Please remove all identifying personal information from your CV, personal statement and application including: name; address; date of birth; dates of education.
We are proud to be a disability confident leader. Our recruitment process is fully inclusive of all physical and mental disabilities and as such we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews or assessments and receiving interview questions prior to interview to name a few. If you are unsure what may be appropriate for your specific needs, please reach out and we will be happy to have a conversation about how we can best support you. Please contact the recruitment team if needed and a member of the team will be in touch – [email protected].
Any move to Companies House from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team :
Further information
Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact [email protected] in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission .
[email protected]
Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ
