Business Insight Analyst Manchester, England
Job description
BUSINESS FUNCTION: Finance
GRADE: ML1/SB1
SALARY: £34,060 to £40,508 per annum
ROLE TYPE: Hybrid
HOURS: 37 per week
Is making sense of numbers and trends ‘Your Thing’?
We are looking for a highly motivated and analytical individual to join our dynamic Business Insights team in Manchester or York to transform data to enable better decision making and insights generation. You will deliver value adding projects utilising our analytical tools such as Snowflake, Alteryx and Tableau, supporting all functions across Northern.
Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.
We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.
We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.
Make a difference. Make it last. Make it easy. Make it happen. Make it yours. These are our values.
Ready to make them yours? Join us on this journey.
About the role:
As the Business Insight Analyst your responsibility will be to deliver insightful data analysis and reporting, to showcase key trends in a way that can be easily understood across the business. You will be reporting to the Business Insight Project Manager and support the wider Business Insight team, helping to deliver new insights allowing us to save time, cost or drive revenue.
Being a valued team member, you’ll collaborate with cross-functional teams and participate in industry forums, conferences and committees, to represent Northerns interests whilst contributing your technical expertise of translating complex data into clear and actionable recommendations to support business improvement projects, ultimately driving customer satisfaction.
If this sounds like your thing, we’d love to hear from you.
Key responsibilities:
This is a varied and challenging role, but here is a taste of what your day-to-day activities could include:
- Producing detailed and impactful insight, highlighting key trends, opportunities and risks.
- Effectively communicating insight to a variety of stakeholders across the business.
- Collaborating with the BI Project Manager and team to identify valuable projects enhancing business insight and decision-making.
- Defining project scopes based on stakeholder needs to deliver impactful BI solutions
- Working with the Business Insight team to develop realistic timelines and communication plans for project delivery to stakeholders.
- Utilising technical skills and third-party support to deliver BI solutions that improve processes, efficiency and revenue regeneration.
- Using data processing tools such as Alteryx to improve and streamline data to enhance business performance.
About you:
You will be enthusiastic about exploring new technologies and continually learning to help BI at Northern to continue leading in analytical techniques. With a passion for building relationships with a wide variety of people from varying levels.
We’re also looking for the following:
- Educated to degree level (or equivalent experience)
- 1+ years experience of using data tools (incl. Snowflake, R, MongoDB, Tableau and Alteryx or equivalent) to support and enable value adding data projects.
- Experience of data analysis and processing
- Have a high performance and achievement mentality; whilst also being creative and innovative.
- Likely to have worked previously within a market insight, business insight or customer insight analyst role. Within Rail or another industry.
- Experience of working with a broad range of functions in an organisation, and able to communicate project plans and timelines
Our Benefits:
Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:
- Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
- Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
- Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
- A generous holiday entitlement - our holiday entitlements can help you feel like you can get away too.
- Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
- Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
You can find out more here
Please note that Northern reserves the right to close recruitment for this role before the published closing date, if high volumes of applications are received.
However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!
We’re an equal opportunities employer and a promoter of diversity and inclusion in the workplace. We encourage and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation.
We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace.
