Business & Information Support Manager Norwich, England
Job description
Women & Children’s Services delivers Gynaecology, Maternity and Paediatric Services at the Norfolk & Norwich Hospital. We provide several specialist services serving not only Norfolk, but the wider East Anglia Region.
Despite the breadth of services we deliver, we remain a team of multi-disciplinary professionals who know each other by name. We support colleagues to develop their career, with training and mentoring provided in-house and drawing on the wider range of support the NNUH can provide.
Full time 37.5 hours per week
Interview date: 30th August 2023
To assist Women and Children’s Division to progress against its core objectives and ensure delivery of the business plan.
This will require the application of analytical techniques to interpret information from a variety of different sources for operational, strategic and performance management purposes. The post holder will translate the information into simple to understand reports and then support Directorates to deliver improvement.
The Business & Information Support Manager will be responsible for several business change projects, performance reporting and will lead the divisional financial improvement plan.
You will have the ability to:
- manage your own workload
- manage a range of projects from start to finish
- gain a good understanding of how a complex NHS organisation works
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
- In conjunction with the Deputy Divisional Operational Director (DDOD) and Operational Managers, support the delivery of major change programmes within the Directorate applying the principles of service redesign and change management
- Establish the effective use of management information as a basis for problem solving and decision making
- Support in the preparation of Directorate activity and access plans and produce capacity and demand models
- Support in the preparation of directorate service plans, which will contribute to the Divisional strategy
- Development of business cases and other proposals for service improvements, for submission to Divisional Board and Executive Board
- Ensure effective systems for involving patients in planning of services and providing feedback
- Support in the formulation of Directorate/Departmental operational plans and ensure that these contribute to the achievement of Divisional plan and are supported by benchmarking and capacity planning models
