business development manager Chelmsford, England
Lookers
Full Time
Chelmsford, England
60000 - 12.04 GBP ANNUAL Today
Job description
Overview:
A rare and exciting opportunity has become available for a driven and talented leader to join our team as a Divisional Aftersales Development Manager.
Your role will involve working with our divisional Aftersales teams to ensure that the Group Aftersales strategy is understood, communicated, implemented, and embedded with a key focus on great customer outcomes. You will also work closely alongside our divisional management as well as site management teams to drive divisional performance improvement.Responsibilities:
We are looking for a candidate who has experience within a management position, has worked within the aftersales space of a fast-paced and proactive motor dealership.
We are on the hunt for someone who has exceptional interpersonal and communication abilities; where they can effectively build relationships and draw the best performance from their colleagues. In addition, someone who has proven track record of performance improvement.
Our Divisional Aftersales Development Manager will be a real go-getter with a positive can-do attitude. As a representative of Lookers Ford, we are looking for someone who can act as trustworthy ambassador of the Ford brand values as well as support the Ford’s brand strategy.
We're anticipating a high volume of applications for this role so, if this sounds like your ideal position, apply today!
About us:
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package.
This includes competitive basic salaries plus;
Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
Lookers Ford
Location: Remote role working with our sites in Essex, Suffolk, the North East and Yorkshire
Working hours:42.5 (Monday- Friday: 09:00-18:00)
Salary: £60,000; plus £10,000 bonus
Lookers Ford has an outstanding reputation within the Automotive industry for delivering exceptional service and providing quality vehicles. Our people are our most valuable asset and are at the very heart of our every success!
A rare and exciting opportunity has become available for a driven and talented leader to join our team as a Divisional Aftersales Development Manager.
Your role will involve working with our divisional Aftersales teams to ensure that the Group Aftersales strategy is understood, communicated, implemented, and embedded with a key focus on great customer outcomes. You will also work closely alongside our divisional management as well as site management teams to drive divisional performance improvement.
- Conducting performance reviews with the dealership management teams; focusing on key performance metrics, identifying actions plans when required
- Sharing Mercedes Benz's best practice, initiatives, and ideas with other divisions as well as internally within the brand
- Assessing training and coaching requirements and facilitating necessary training where required
- Working closely with provider partners to ensure the correct level of interaction required to achieve desired budgets and performance
- Supporting the Service teams in understanding Lookers defined compliant service process within a core focus on great customer outcomes
- Ensuring the business is focused on the right measures of efficiency, cost-control, productivity, and profitability of the aftersales departments as well as monitoring trends within the industry
- Support in the growth of leaders of the future
This is a fantastic opportunity for the right person to show us their talents, take on a new and exciting challenge within the Aftersales space as well as embrace our thriving organisation.
We are looking for a candidate who has experience within a management position, has worked within the aftersales space of a fast-paced and proactive motor dealership.
We are on the hunt for someone who has exceptional interpersonal and communication abilities; where they can effectively build relationships and draw the best performance from their colleagues. In addition, someone who has proven track record of performance improvement.
Our Divisional Aftersales Development Manager will be a real go-getter with a positive can-do attitude. As a representative of Lookers Ford, we are looking for someone who can act as trustworthy ambassador of the Ford brand values as well as support the Ford’s brand strategy.
We're anticipating a high volume of applications for this role so, if this sounds like your ideal position, apply today!
About us:
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package.
This includes competitive basic salaries plus;
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health - free access to support 24 hours a day, 365 days a year
- Enhanced paid maternity, paternity and adoption leave
For some roles a company car and additional earning potential through commission or bonus.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?
Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
Lookers
www.lookers.co.uk
Manchester, United Kingdom
Mark Raban
$2 to $5 billion (USD)
5001 to 10000 Employees
Company - Public
Motor Vehicle Dealers
1908
