Job description
About HYA
Are you ready to join a friendly, fun, and supportive team? Are you interested in sales and customer service? Is Continual Professional Development a high priority for you? If so, this could be the role for you.
HYA Training is a wholly owned subsidiary of the Hull based charity Humberside Youth Association and is an award-winning, post-16 registered, Independent Training Provider delivering a variety of Education and Training provision to people over the age of 16.
Our Mission Statement
To provide a range of high-quality learning provision, meeting the individual needs of our local and wider community.
Our Values
- Challenge and Inspire
- Innovative and Enjoyable
- Value Individuality
- Embrace Change
To find out more about us, use this link to our website: www.hyatraining.co.uk
Duties and Responsibilities
- Dealing with initial B2B employer enquiries.
- Responding to emails.
- General admin tasks, including spreadsheets and using the company IT systems.
- Calling out businesses to generate sales leads.
- Attending partnership meetings.
- Ensuring partner representatives have a positive experience with HYA.
- Other duties when required.
What we are looking for
- Willingness to learn and develop.
- Confident speaking to customers and partners.
- Resilience to take rejection when calling businesses.
What training will the apprentice take and what qualification will the apprentice get at the end?
- Level 2 Customer Service Practitioner (NCFE)
- Weekly off the job training
- 1-1 sessions in the workplace for learning
- External training
What is the expected career progression after this apprenticeship?
Many apprentices have moved into full-time roles, some of which now have considerable responsibility within the organisation. There may be potential for a full-time position at the end of the apprenticeship. It may also lead to the right candidate undertaking a Level 3 Business Administrator Apprenticeship.
Job Type: Apprenticeship
Salary: £5.28 per hour
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 01/09/2023
Reference ID: HYA-APP