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Marketing Business Partner
Salary: From £40,000 per annum negotiable depending on experience
Contract: Permanent
Location: Hybrid - flexibility to work from home or at any of our main hubs (London, Bristol, Manchester and Harwell)

Jisc is the UK higher, further education and skills sectors’ not-for-profit organisation for digital services and solutions. We believe education and research improves lives, and technology improves education and research.

Our vision is for the UK to be a world leader in technology for education and research and our mission is to power and empower our members with the technology and data they need to succeed. We know that digital technology has the ability to transform the student experience. We have the experience, expertise and know-how to drive that transformation.

About the role:
This role sits in the customer engagement team, who are at the heart of the marketing and communications activity at Jisc, working across the business to understand the needs of our customers and co-ordinate the marketing and communications activity.

You will be integral to the development and delivery of marketing and communications strategy. Taking a lead with designated directorates, you will help shape the offering, how it is positioned and identify and prioritise key opportunities for marketing and communications. Working with specialist teams to develop innovative marketing and communications initiatives which respond to the challenges of our customers.

You will be working with our network, cloud, cyber security and trust and identity portfolio, the backbone of our offer, which we are a continuously innovating to open up new possibilities in education and research, connecting and protecting spaces, places and people in new ways. The ability to understand complex technical products and translate into compelling propositions for a range of audiences to reinforce our purpose will be key.

We value meeting-based interactions and cross team working so there is the requirement to travel to one of our offices once a month. (Bristol or Manchester). This will also give you further opportunity for collaboration, experimentation, and creativity and to build relationships with the wider marketing and comms team, and the areas of the business you are working with.

Responsibilities will include:

• Work in partnership with insight and key stakeholders at all levels to drive the portfolio marketing strategies and shape key marketing and communications initiatives.
• Maintain and build deep customer and market knowledge, undertaking desk research in conjunction with insight and product management to inform strategic decision-making across the portfolio and product life cycle.
• Lead cross-functional teams to develop creative and impactful marketing and communications that are tailored to the needs of our members and customers.
• Work across teams to ensure activity drives tangible business impact and that resources are prioritised accordingly, by making data driven decisions.
• Work closely with the brand team to advise the business on the naming and positioning of products within the Jisc brand.

Key Skills and Experience:

• Experience of developing messaging and overseeing delivery of marketing campaign, content and communications.
• Strong campaign leadership, strategy and project management skills with the ability to lead creative and impactful marketing and communications initiatives across teams.
• Excellent communication skills with a demonstrable ability to constructively challenge and influence colleagues at a senior level.
• Strong marketing planning skills with the ability to align business and customer needs, analyse complex problems and identify creative solutions.

Please refer to the job description for full details

Don’t meet every single requirement?
We know that sometimes people can be put off applying for a job if they think they can’t tick every box but we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for this or other roles!

Why work at Jisc:
At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors.

We celebrate diversity, embrace our differences and know that this is critical for our success. We work hard to make sure we’re inclusive and we are committed to furthering our culture of inclusion. So, if you are great at what you do and share our values, we want to hear from you.

At Jisc we believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life.

We offer hybrid working and although the majority of our staff work from home, getting face to face is something we value and find time for when we can. If you prefer an office environment all our hubs are open and offer a great space to work.

Our benefits are great too. We offer:

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 28 days annual leave (plus bank holidays) and an additional three closure days over Christmas
• A generous pension scheme with above average employer contributions
• A range of leave options, including parental leave, volunteer leave and even career breaks.
• A generous budget to attend conferences and in-person training
• Allocated allowance of up to £250 to equip your home office
• A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning
• Mental health first aid trained staff and supportive environment, plus your own Wellbeing allowance to spend on wellbeing for you
• Financial well-being support
• Discounts on big-name high-street stores
• Cycle to work scheme
• Employee recognition awards and travel loans

Additional Flexible benefits include Holiday Buying, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech

Equality, diversity and inclusion
At Jisc, we strive to be best in practice and are working hard to achieve progressive change. ‘Always inclusive’ is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals.

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, neurodivergence, trans status, veteran status or gender identity.

Application process:
Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you.

Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!

We advertised this role on 29/06/2023.