Business and Continuous Improvement Lead

Business and Continuous Improvement Lead Darlington, North East England, England

Department of International Trade
Full Time Darlington, North East England, England 52000 - 58652 GBP ANNUAL Today
Job description

The Export Control Joint Unit (ECJU) is based in the Department for International Trade (DIT) and combines operational and policy expertise from DIT’s Export Control Organisation with advisory teams from the Ministry of Defence and the Foreign and Commonwealth Office.

We regulate military and other sensitive exports such as dual-use items (goods, software, technology, documents and diagrams which can be used for both civil and military applications). This is done through a licensing system, ensuring UK exports are consistent with our national and international obligations and standards.

This is an exciting opportunity to help shape the future direction of a high-profile team with a challenging and very interesting agenda. The Unit is undergoing a transformation which brings with it significant potential business benefits, but in a complicated and challenging context. Part of this transformation includes the implementation of a new digital application service for export licensing, known as Licensing for International Trade and Enterprise (LITE).

As Business and Continuous Improvement Lead, you will be responsible for approving and prioritising internal and external user requirements for the new service, working closely with the Product Lead to deliver the project in line with business need. You will own the scope and specification for the new system and ensure it evolves as we develop our understanding of the user. You will also support communications to users, as well as governance and assurance.

Beyond delivery of the project, you will lead on the identification and implementation of improvements to ECJU’s processes and ways of working, including system updates, business processes, further requirements prioritisation, governance and management structures.

You will need to be well organised, work collaboratively with a range of stakeholders and deliver at pace in a high-profile team.

Job description

Lead on LITE System Specification

  • Agree with Digital, Data and Technology Directorate (DDaT) on the system specification making sure it is fit for purpose operationally and deliverable.
  • Sign off on all business requirements before DDaT put anything into development – giving oversight for the whole of ECJU.

Lead on decision making

  • Make and document clear decisions as the Business/Product Owner on system requirements for the business and escalate where necessary.
  • Make clear decisions where descoping is an option on a particular feature.
  • Where several opinions are being offered on design, Business/Product Owner will make the final decision.

Lead on delivery

  • Identify ECJU staff required in the design and development of the system features. Agree availability of this resource with the business and escalate any issues.
  • Own allocated project milestones to ensure any delays are justified and any risks to delivery/operations are being mitigated appropriately.
  • Contribute, own and take forward the rollout plan with DDaT.

Lead and be involved with governance and assurance

  • Champion the rollout of LITE, motivating and energising the entire team as the ambassador for the benefits that the new digital service will bring.
  • Jointly feed back with DDaT and the ECJU Head of Delivery to the LITE Project Board on the delivery of the project.

Lead continuous improvement across ECJU

  • Identify and improve ECJU’s processes and ways of working.
  • Continuously identify and improve system updates, business processes, governance and management structures.
  • Ongoing prioritisation of continuous improvement requirements.

Hybrid working

The role will be based in either Darlington or London. You will be asked to express a location preference during the application process.

Please be aware that this role can only be worked from within the UK and not overseas.

Informal hybrid working arrangements will be available as agreed with the vacancy manager and in line with the requirements of the role.

Most DIT employees will be working a hybrid pattern, spending 2-3 days a week (pro rata) in an office, on average. If your office location is London, you will be eligible to receive London weighting.

Appointments will be made to candidates in merit order based on location preferences.

Support in applying for our vacancies is available by joining a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview.

Person specification

Desirable Criteria

  • Have good stakeholder management skills with the ability to develop and influence relationships with both internal and external stakeholders.
  • Be self-motivated and agile in your approach to new ways of working within the ECJU.
  • Be able to develop and implement new processes that will support ECJU’s new Target Operating Model.
  • Hold a good level of organisational skills to ensure processes are compliant with audit and monthly/annual reporting.

Personal Attributes & Skills

  • Ability to take a collaborative and supportive approach to your work and when dealing with teams across the department.
  • Comfortable working at pace and inclusively with teams and at all levels across DIT.
  • Ability to work independently and confident working in ambiguous, complex, and uncertain environments.
  • Strong engagement, facilitation and communication skills and confidence in questioning and challenging when needed.
  • Strong briefing and presentation skills with the ability to brief upwards to senior levels when required.
  • An awareness of cultural difference of all types and at all levels and ability to engage with sensitivity.
  • Skill in working with resistance to change using a range of interventions to resolve.
  • Ability to understand and analyse standard project reporting tools.

In return, we will offer you exposure to a challenging project at the heart of the Government’s international agenda.  You will receive ongoing formal and informal opportunities to continue your personal and professional development.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Leadership
  • Delivering at Pace
  • Making Effective Decisions

Benefits

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pensionwith an average employer contribution of 27%

Things you need to know

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

Feedback will only be provided if you attend an interview or assessment.Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.Please ensure that you check your emails regularly as all updates from us will be sent to you this way.Sift will take place week commencing 30/01/2023.Interviews will take place week commencing 06/02/2023.As part of the application process you will be asked to complete a CV and a personal statement.Please align your CV with previous skills and experience. Maximum of 2 A4 pages.When writing your personal statement you should use this as an opportunity to align your experience and skills to highlight how you best meet the requirements of the position. Please outline what project management experience you have that makes you suitable for this role. Maximum word count of 500.In the event that there is a high volume of applications, a short sift will be conducted based on: CV only. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.If successful and transferring from another Government Department a criminal record check may be carried out.Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation.Please note – harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you.For this role, the Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. Please note we are unable to offer advice on any Visa and Immigration cases.Further InformationA reserve list may be held for a period of 12 months from which further appointments can be made.Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.If you need a change to be made so that you can make your application, you should:Contact Government Recruitment Service via (See complete description on Civil Service Jobs) as soon as possible before the closing date to discuss your needs
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Vetting Requirements

SC

All security clearances require you to provide evidence of your UK footprint where you have been physically present in the UK. The requirement for SC clearance is to have been present in the UK for 3 of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected.If you require SC clearance you will need to provide evidence of the below requirements.Checks will be made against:Departmental or company records (personnel files, staff reports, sick leave reports and security records)
UK criminal records covering both spent and unspent criminal records
Your credit and financial history with a credit reference agency
Security Services records

Security

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.

People working with government assets must complete basic personnel security standardchecks.

Nationality requirements

Further information on nationality requirementsThis job is broadly open to the following groups:UK nationals
nationals of Commonwealth countries who have the right to work in the UK
nationals of the Republic of Ireland
nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Working for the Civil Service

The Civil Service Codesets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veteransinitiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name :(See complete description on Civil Service Jobs)
  • Email :(See complete description on Civil Service Jobs)

Recruitment team :

  • Email :(See complete description on Civil Service Jobs)

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.
If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DIT by email: (See complete description on Civil Service Jobs).
If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click hereto visit Civil Service Commission/Complaints

DIT Candidate Pack July Opens in new window(pdf, 608kB)DIT Terms Conditions - New Opens in new window(doc, 44kB)Attachments

Job Types: Full-time, Part-time, Permanent
Part-time hours: 15-37 per week

Salary: £52,000.00-£58,652.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Cycle to work scheme
  • Flexitime
  • Life insurance
  • Sick pay
  • Work from home

Schedule:

  • Flexitime

Work Location: Hybrid remote in Darlington, DL1 5AD

Reference ID: 264602

Business and Continuous Improvement Lead
Department of International Trade

www.civil-service-careers.gov.uk/departments/working-for-the-department-for-international-trade
London, United Kingdom
Elizabeth Truss
Unknown / Non-Applicable
1001 to 5000 Employees
Government
National Services & Agencies
2016
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