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Business Analyst - Business Process Management
Location: Newbury (Blended home working)
Salary: Competitive + Vodafone Benefits
Hours: Full time (37.5 hours per week – Mon to Fri)

At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join our Technology team and push the boundaries of tech to make a better world today and create the ground-breaking products and services of tomorrow.

What you’ll do

You will take a key role in ensuring the Network Development (ND) department deploys more infrastructure, in less time, by improving processes and surpassing quality targets. You will take the lead role in capturing and making sense of the process landscape for Network Development. In the role you will support a range of process modelling and improvement initiatives, cooperating with Network Development teams, Partners, Suppliers, Vendors, and other parts of Vodafone. Consult on best practice process management and design principles using BPMN2.0 on Aris. Shore up gaps in the core business process collateral to establish a comprehensive Business Process Architecture

Who you are

You will have the following skills and attributes:

• Takes a structured approach, and has strong attention to detail
• Comfortable with complexity and ambiguity, with good problem-solving skills
• Experience of modelling processes in process management tool, such as Signavio, ARIS,Visio
• Excellent stakeholder management and collaboration skills

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website https://careers.vodafone.com/uk/applying-to-vodafone/ for guidance.

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