Business Analyst - Delivery London, England
Job description
Propositions Delivery Specialist
Location: London, Speechmark (Blended home working)
Salary: Competitive + Vodafone Benefits
Hours: Full time (37.5 hours per week – Mon to Fri)
The New Business Development team is focused on drive long term scale profitable growth and engagement and build a customer orientated propositions portfolio.
The Propositions Delivery Specialist will be responsible for working with the Proposition Delivery Lead in delivering the New Business Development roadmap and refining our current product experience, defining the proposition specification to exacting standards and delivering an exceptional e2e customer experience. The propositions that will fall within this remit are across a range of areas including Insurance, SecureNet and future Security and Financial Services propositions.
As the Propositions Delivery Specialist, you will also be involved market research, commercial KPIs and overall performance of the product portfolio. You will work closely with the Propositions and Commercial teams to help influence efficiency and Proposition. IT and Digital will also form part of the stakeholders that you will work with and help influence and prioritise our product delivery.
This is an exciting and broad role that provides the opportunity to work across the span of the Consumer business. We are a team who work hard but also know how to have fun and support each other. If you want to be at the forefront of Vodafone’s journey as Technology consumer brand this is the place to be. In return, you’ll be encouraged to stretch yourself and dream big. Passion and energy are prerequisites for any role in this team as we operate in a dynamic business. We believe anything is possible and want people who share this mindset.
What will you be doing?
1. Help delivering the New Business development Propositions roadmap for Vodafone UK.
2. Manage product performance and use customer insight and commercial needs to hit key business targets.
3. Work with the delivery lead to deliver the proposition and product roadmap for Consumer Business, including driving key investment and prioritisation choices with wider business stake holders.
4. Understand and be a strong voice to shape the desired Customer experience journeys including a strong digital first mindset for any new enhancements you will be leading, working in collaboration with our dedicated ecommerce team.
5. Help to drive proposition planning and execution and ensure alignment from a technical and commercial point of view.
Who are we looking for?
1. Understanding of the Consumer Business market (having worked within a proposition or product role is a plus)
2. Exceptional communication and influencing skills - cross functional working ability
3 Track record of insight-led delivery, including a flawless execution record where you put the customer at the heart of the change.
4 Experience managing product roadmaps, delivering multiple features simultaneously and tracking development and delivery.
5 Commercially minded - ability to understand customer and business needs and create requirements.
6 Experience working in a digital first or Agile environment
What’s in it for you?
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
