Business Analyst London, England
Job description
Business Analyst
Location: Newbury
Working hours: Full time 37.5 hours per week – Mon to Fri
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
A genuinely unique team is looking for an experienced Business analyst to tackle a specific consumer market segment and this small unit is expected to see rapid P&L growth in the coming year. The team will have to be entrepreneurial to succeed. Roles are broad, with significant opportunity for personal contribution and room to expand accountabilities.
What you’ll do:
Extracting data and building insight.- Ensuring that all relevant processes are documented and kept up to date.
- Ensuring that any new requirements are clearly mapped and communicated to relevant stakeholders
- Help to deliver operational and process improvements, along with identifying areas in need of improvement
- Help to improve the customer experience across a multi-channel operation
Who you are
SQL knowledge- Extensive experience working in a telco.
- Knowledge & experience of billing systems & customer revenue management
- Experience extracting insight from multiple data sources
- Business stakeholder management
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
Together we can
