Business Analyst Manchester, England
Job description
About IT Services
IT Services at the University of Manchester is a vibrant and fast-moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers.
The Team
The Business Analyst team sits within the Strategy, Architecture and Support division of IT Services. Its primary function is to provide Business Analyst services to strategic University projects, working with subject matter experts from within IT Services and the business areas.
The Role
We have an opportunity for a Business Analyst (BA) to join our established practice to support the delivery of projects, delivered through our Strategic Change Office.
The Business Analyst will take responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change. The role will be responsible for undertaking assignments across project and/or service functions as required.
Our BA’s regularly interact with a diverse range of stakeholders across the University and work across a range of projects, including those for our Cultural Institutions, Professional Services and our student services.
The role includes collaborating with our large team of BA’s to develop the Practice, and continually improve our service offering.
The Person
The successful candidate will have the responsibility for Business Analysis activities on projects of strategic importance to the university. Our Business Analysis Service Framework includes:
- Work with diverse groups of stakeholders to investigate root causes of problems, identify where a business need exists and shape the project to address this need.
- Evaluate options to meet the business need and support the development of the business case for change
- Facilitate workshops to capture and document current and proposed processes. Apply gap analysis to identify actions required to implement the revised processes.
- Facilitate workshops to elicit, analyse and define requirements for business and IT change initiatives.
- Support business staff in testing business and IT changes to ensure acceptability.
- Support the development and deployment of business and IT changes to ensure a smooth transition
Skilled knowledge in requirements capture & management, business process modelling and workshop facilitation are essential. Knowledge of the Business Process Modelling Notation (BPMN) is desirable.
Additionally previous experience of working in a Higher Education environment would be a distinct advantage.
What can you expect in return
Our diverse job opportunities all include a top benefits package that includes many features that are hard to find in the private sector:
- Generous annual leave allowance, including Christmas/New Year closure;
- Pension scheme membership to provide benefits for you and your family;
- Well-being programme with counselling, fitness and leading sports facilities;
- Learning and development opportunities;
- Season ticket loans for public transport;
- Cycle to Work Scheme;
- Workplace nursery scheme;
- Staff recognition schemes;
- Staff discounts on a range of products and services including travel and high street savings.
In fact, there are so many benefits available you can see more of them by clicking HERE
Find out more about our organisation and values:
- IT Services: About us and ITS Practice Charter
When completing the additional information section of your application, please ensure you make reference to the job description and person specification above, as this will form an integral part of the shortlisting process.
As an equal opportunities employer, we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit
Our University is positive about flexible working – you can find out more here
Blended working arrangements may be considered
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Enquiries about the vacancy, shortlisting and interviews:
Email: [email protected]
General enquiries:
Email: [email protected]
Technical support:
https://jobseekersupport.jobtrain.co.uk/support/home
This vacancy will close for applications at midnight on the closing date.
Please see the link below for the Further Particulars document which contains the person specification criteria.
