Business Analyst Haydock, England
Job description
Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
The role of the Business Analyst is to support in managing the delivery of each initiative, identifying areas of improvement through analytical thinking and problem solving. The successful candidate will be responsible for promoting a culture of change and continuous improvement to ensure we’re best in class. They will assist in all aspects of delivery and linking this to benefit realisation and where necessary in the planning/ideation.
Skills required
- Preferred: transformation project experience
- Preferred: understanding of agile and ways of working
- Naturally curious about digital and a fast learner
- Comfortable operating at pace and with ambiguity, able and willing to pivot where necessary
- Strong inter-personal skills to ensure delivery across multiple stakeholders in very varied teams and disciplines
- Strong stakeholder management skills
- Strong written and verbal communication skills with the ability to communicate with all levels of the business.
- Strong problem-solving skills.
- Customer focused with the ability to identify customer experience issues and drive solutions.
- Goal oriented and driven to enable a culture of continual improvement.
- Motivated and results oriented with the ability to deliver within tight timescales.
- Have strong planning, communication and presentation skills along with the capability to listen and influence at all levels of the organisation.
- Proactive ‘can do’ attitude with strong hands on approach
- Ability to use judgement to assess the complexity of situations and escalate to the appropriate where necessary.
- Ability to multi-task and handle numerous initiatives at any one time.
- Ability to manage own workloads and prioritise accordingly.
- Fundamentally a team player, must be influential and able to work comfortably outside their immediate team, gaining confidence of the various internal customer groups and building relationships with key internal/external suppliers
- Must have excellent analytical skills
- Strong understanding of what is required to deliver excellent customer service
- An intellectual approach and ability to quickly grasp concepts and solve complex problems
- Personable and able to bring other people on the journey
- Obsessed with customer experience and exceptional execution
- A self-starter with the desire to constantly learn, grow and be the best you can be
- Willing to adapt to the changes and needs of the business and project context
- Can make decisions with confidence, and act based on decisions
- Inspires others to be passionate about delivering an exceptional customer experience
- Creates a positive environment that supports others to be their best
- An understanding of architecture and technical discussion
- A strong communicator that can adapt for audiences of varying technical capabilities
- Experience creating great products, through well written user stories
- Proven track record that demonstrates ability to analyse, improve, document and monitor business improvement
- Proven digital transformation experience with well developed skills in implementing systems
- Demonstrate understanding of principles and practices in project management in an Agile environment
- Ability to create and refine product backlogs and assist product owners to determine priorities.
- Good knowledge and application of Use Cases, Process Maps, Data Flows and Diagrams.
- Experience working alongside Developers and Architects.
- Experience of working in Agile teams using KANBAN and SCRUM delivery process frameworks.
- Excellent communication skills are a must.
- Agile Project Management tools such as ADO or equivalent, Visio, and all Office Tools.
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
What we offer:
- 26 days holiday (plus bank holidays)
- Discretionary bonus scheme
- Life assurance
- Pension Scheme
- 95% discount on our products
- Plus other Salary Extras/Discounts
Our Career Line of Sight programme will ensure you receive the training and support to help you be the best that you can be in your role and will encourage you to pursue your career aspirations.
Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require one or more of the following - DBS, Credit, Security Clearance or Health & Safety Check.
The Speedy Group is an equal opportunity employer where we embrace diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
