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Description

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow, and discover in a place where you can thrive and Let Your Colors Show!

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at www.myswbenefits.com. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

The Senior IT Business Analyst will serve as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. This role will understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals. The Senior IT Business Analyst will interpret and transform information based on business requirements and provide the data for delivery.

Essential Functions

Strategy & Planning

• Gather, analyze and document business and functional requirements from clients and business users.
• Analyze, document, and enhance workflows, processes, and standards.
• Understand business process management and business requirements of the customers and how to translate them to specific software requirements.
• Communicate effectively with internal teams and external clients to deliver functional requirements including GUI, screen and interface designs.
• Serve as an interface between business units, technology teams and support teams.

Acquisition & Deployment

• Provide technical guidance concerning business implications of application development projects.
• Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management.
• Analyze application defects and changing requirements to determine if they fall within scope of project requirements and escalate to project management.
• Manage client expectations effectively.
• Review and edit requirements, specifications, business processes and recommendations related to proposed solution within the group.
• Lead or participate in post-project analysis to reflect upon successes, failures, and lessons learned.

Operational Management

• Provide application expertise as a project resource
• Utilize existing systems to track and manage requests and issues.
• Train and mentor other Business Analysts as assigned.

Incidental Functions

• Prepare and lead presentations as requested.
• Research or prototype new tools and/or technologies.
• Assist with other projects as necessary to contribute to efficiency and effectiveness of the teamwork.
• Lead internal teams/task forces on initiatives as assigned.
• Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.
• Minimal travel is required
• Work outside the standard office 7.5 hour workday may be required.

Position Requirements

Formal Education & Certification

• Bachelor’s Degree (or foreign equivalent) or in lieu of a degree, at least 12 years in experience in the field of Information Technology or Business (work experience or a combination of education and work experience in the field of Information Technology or Business).

Knowledge & Experience

• 5+ years IT and/or Business experience.
• 5+ years working with internal clients and/or external agencies/partners.
• 5+ years of Business Analyst experience
• Proven experience with digital, E-Commerce and/or user experience projects.
• Experience with Master Data Management platforms preferred
• Experience with Jira or other issue and project tracking tools preferred
• Well versed in Microsoft Office applications.
• Understanding of various essential business functions of an organization.
• Strong technical knowledge coupled with business intelligence and ability to understand customer's needs.
• Ability to facilitate process mapping activities and working knowledge of mapping techniques.
• Understanding of Internet, Intranet, Extranet and client/server architectures.
• Familiarity with how legacy and web-based system interfaces with each other.

Personal Attributes

• Strong written and oral communications skills.
• Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly.
• Strong systems/process orientation with demonstrated analytical thinking, organization skills and problem-solving skills.
• Ability to work in a team-oriented, collaborative environment.
• Ability to quickly pick up new tools and technologies.
• Willingness and ability to train and teach others.
• Ability to facilitate meetings and follow up with resulting action items.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Strong presentation and interpersonal skills with proven ability to build relationships.
• Ability to work effectively in a multi-cultural environment, and to lead and influence cross-organizationally with and without direct authority.
• Ability to effectively move forward on tasks even with ambiguous or changing requirements.
• Strong commitment to inclusion and diversity

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.