Business Analyst Newcastle upon Tyne, England
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About the job
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Location
About the job
Job summary
The Rural Payments Agency (RPA) is an executive agency of the UK Department for Environment, Food and Rural Affairs (Defra), delivering over £2 billion in payments to farmers, traders and landowners each year.
We are an Operational Delivery Profession organisation, with the majority of our people delivering day to day services to our customers and stakeholders.
We make excellent delivery happen, empowering agricultural and rural communities to create a better place to live.
We manage over 40 schemes, and also make payments on behalf of Natural England, to ensure we have a healthy rural economy, strong and sustainable rural communities, and to protect and enhance the natural environment.
Our vision is to create a great place for living for people in this country. We have developed a set of four strategic objectives covering our policy outcomes and corporate objectives. These objectives help us to deliver our ambitious vision to build our green and healthy future and provide a framework for all.
Further information can be found on the Rural Payments Agency website Rural Payments Agency - GOV.UK (www.gov.uk)
Job description
- As a Business Analyst you will play a key role in developing new end to end business design solutions and improving existing business processes to shape the future for our people and customers.
- You will be working as part of a team on key delivery areas for RPA and DEFRA and will be heavily involved in any of the following areas of responsibility for the department: Supporting Agricultural Transition, Future Farming, Countryside Stewardship, and other strategic business initiatives.
- The role will involve personal involvement in projects and approved business transformation initiatives, where you will take a role in understanding deliverables and planning to deliver the solutions within agreed timescales. This will be carried out through application of the design lifecycle, defining requirements, ownership of design products and a lead role in investigating and proposing robust solutions for business development and improvement.
- You will collaborate and work with people at all levels across RPA and DEFRA. You will provide Design support to many teams including Test Assurance where we provide input into developing test scenarios and witness testing, the communications team with customer products along with a wider remit for communication.
- There may also be an opportunity to manage and support a small team of EO Designers as well as working closely with other BAs and our Model Office Team, who undertake Business Readiness Testing and Train the Trainer sessions as part of the implementation approach.
Person specification
This job provides an exciting development opportunity for enthusiastic individuals with the right aptitude, who will either hold or be willing to be trained in the full range of business analysis skills involving a combination of:
- Employ a range of tools and techniques to gather and develop High Level and detailed business/user requirements, including user stories (where appropriate) against the clear objectives articulated for the project/change.
- Evaluate requirements against the present state ‘As Is’ & the target state, ‘To Be’ and identify opportunities to develop successful business requirements needed to make the transition.
- Ensure business needs and solutions are delivered to recognised methodologies. Considering fraud and quality in all new/updated processes.
- Engage with policy and strategy to ensure business systems, workflows and processes contribute to target operating model.
- Manage and support a small team of EO designers as well as working closely with other Business Analysts, our Model Office Team who undertake Business Readiness Testing and Train the Trainer sessions as part of the implementation approach.
- Early impacting of change proposals, working closely with the business and the change gateway.
- Assist with the application of Methodologies following the Business Transformation Design Framework.
- Carry out gap and impact analysis, review, documentation and maintenance of business activities, processes and associated procedures.
- Supporting the testing of proposed solutions including input to the full range of test scenarios and witness testing before acceptance for implementation.
- Working with the Core Solutions Team to resolve configuration issues and to support the business impact of defects which may arise during testing.
- Effective collaboration and communication with operations, project managers and stakeholders, subject matter experts and sponsors attributed to the project and/or change.
- Supporting business as usual change activity, identifying issues and solutions, engaging with subject matter experts and implementation teams, and leading this change to an effective conclusion.
- You will have or be able to quickly build knowledge of how RPA’s core processes and IT systems operate.
Throughout the above activities the Business Analyst will be recognising and working with the right people to help manage successful business change and outcomes. The job holder will be accountable to a senior Business Analyst within the Business Transformation Team.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Delivering at Pace
- Communicating and Influencing
- Working Together
We only ask for evidence of these behaviours on your application form:
- Changing and Improving
- Delivering at Pace
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
Application Process
As part of the application process you will be asked to complete a CV, a 500 word personal statement and 2 behaviour statements on the listed behaviours below:
- Changing and Improving
- Delivering at Pace
Your 500 word personal statement should be aligned to the following:
Experience of leading a change through to a successful conclusion applying either business and service design methodology and techniques or evidence of transferable business experience attributable to the business analysis role
Sift
Should a large number of applications be received, an initial sift may be conducted using the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
Interview
If successful at application stage, you will be invited to interview where you will be assessed on Behaviours and Strengths. Candidates will also be required to complete a 5 minute presentation on the behaviour Communicating & Influencing. Further details of the presentation will be provided following the sift.
Sift and Interview dates to be confirmed.
Location
Please be aware that this role(s) will be contractually based in a RPA group workplace/office. The successful candidate is required to carry out all their duties from a UK location, and cannot do so from an overseas location at any time.
Salary
New entrants are expected to start on the minimum of the pay band.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
Candidate Pack
Please see the candidate pack attached to this advert.
Merit Lists
Where more than one location is advertised, candidates will be posted in merit order by location. You will be asked to state your location preference on your application.
Visa Sponsorship Statement
Please take note that Defra does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via [email protected] as soon as possible to discuss your needs. Please note that it may take up to 48hours for GRS to respond to your request, so please contact them more than 48 hours before the closing date.
- Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Criminal Record Check
If successful and transferring from another Government Department, a criminal record check maybe carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
Internal Fraud Database Check
Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Childcare Vouchers
Any move to Defra from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team :
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission:
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