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Job Title

Business Analyst

Department

Tech

Reports to

Head of Business Analysis

Location

London

Version

1

Who we are

We're Policy Expert, a home and motor insurance provider and we're on a mission to shake up the personal insurance industry.

We launched Policy Expert in 2011 because we wanted to put people first. From the very beginning our philosophy has been simple – put people at the heart of everything we do.

Within two years we were rated the UK's no.1 Home Insurance provider on Reviewcentre.com, an accolade we have been proud of and held ever since. We have also been awarded a range of customer and industry awards that we're incredibly proud of and have just made the milestone of just over one million customers trusting us to insure their homes with us.

We know our success comes from our talented workforce and as a business, we pride ourselves on going that extra mile for our people. We have a growing team of over 100 tech experts across our London offices, helping customers find the best deals for their Home and Car insurance.

We have big aspirations. We aim to build longer and deeper relationships with our customers and to help them see insurance as being a help, not a hindrance.

Our People

We have the same passion for our people as we do for our customers.

We want to invite dedicated and enthusiastic individuals into our business, who are keen to develop, grow, and are striving to be their best selves.

We recognise that success comes from giving everyone an environment in which to succeed.

Our People are talented, passionate, and motivated to always provide our customers with a best-in-class experience each and every time.

We empower our colleagues to be human and build relationships to ensure our customers have individual conversations.

Today, we insure over 1 million home and car insurance customers across the UK.

We are avid investors in people, and as such we are proud of having a score of 4.8 out of 5 stars on Glassdoor (voted by our employees).

The role and what you'll be doing

As an Agile Business Analyst, you will be responsible for working with business stakeholders and the development team to ensure that new features and improvements meet our high standards. You will be expected to participate in all aspects of delivering features and to support our approach to quality delivery.

• Work closely with key business stakeholders. Breakdown and order, by impact value, the ideas the stakeholders need. Clearly express their needs as user stories.

• Work in partnership with the tech, facilitate planning sessions, understand velocity, and provide groomed backlog that doesn't harm efficient delivery.

• Perform analysis of key business problems, or potential growth, and develop business solutions to solve them.

• Organise and run workshops to extract requirements from key stakeholders. Capture the information and deliver it in a clear fashion.

• Create project diagrams, including Business Process Models, Wireframes, User Stories, and other technical specifications.

• Articulate key analysis findings.

• Keep everyone fully engaged with the project's progress.

• Provide evidence that the requirements have been delivered, and goals have been achieved.

• Build relationships with the operational and technical department management of our suppliers.

So then… who are you?

• Experience as a Business Analyst in an agile environment.

• Experience in organising and running workshops.

• General Insurance knowledge in Home or Motor. (Nice to have)

• Have knowledge of the full software life cycle and understand agile methodologies. Lean solutions versus over-engineering.

• Have experience with software in distributed systems. Or even architectures using Domain Driven Design. Cloud-based systems would also be advantageous.

• Ability to read and understand system logs, and alerts, and even perform some SQL.

Next Steps

We look forward to receiving your application, one of our Talent Acquisition team will review your CV and get back to you with feedback.

If successful, you will be invited to a first-stage interview.