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As a Business Analyst you will support Parkdean Resorts to understand and implement change (both Business and technical) in a quickly transforming business. A real problem solver who will identify and analyse areas for improvement, and define the requirements of a fit for purpose solution.

About the Role

• Build good relationships and effectively engage with business stakeholders so we have a common understanding of the priorities in the work we do together

• Document clear requirements for both an agile or waterfall approach to development and change – this includes creating detailed documentation as well as deliverables in fast-paced requirements-gathering exercises to support a minimal viable product


• Capture requirements for technical and non-technical situations

• Work closely with business unit leadership and management to define project direction, system change priorities and business objectives


• Be able to playback requirements to all stakeholder groups in a confident, engaging and thorough way

• Responsible for documenting business processes to clearly show the difference in accountabilities for activities as well as when those activities are automated and manual

• Carry out desktop analyses (processes, activities, reports and/or data) including a variety of techniques from the more strategic to the more practical – and create proposals and option appraisals for next steps


• Develop business cases through considered interaction with key stakeholders, adapting style as necessary and documenting the proposed approach, costs and measurable benefits in a succinct and precise way


• Support the implementation of business solutions and new ways of working

Good clear written skills to document at all levels, from business cases, through effective user stories and detailed work instructions


Use critical thinking and the ability to listen and ask effective questions of stakeholders to identify and ensure a shared understanding of a problem



• Translate user requirements into functional specifications according to standard templates, using natural language


• Work closely with technical and development teams to ensure specifications are “fit for purpose” and solutions meet users requirements and satisfaction

• You have a duty to take care of your own health and safety and that of your colleagues, guests and visitors. Safeguarding is everyone’s responsibility and you also have a duty to report all concerns and co-operate with management to enable it to comply with its health and safety and safeguarding accountabilities.


• It is your responsibility to report any weakness or breach that you identify within the Company’s information systems or services (even if only suspected).

Person Profile & Skills Required

• Ability to effectively question and probe to fully understand a situation and the contributory factors


• Strong analytical skills - someone who enjoys evaluating and analysing data, working with varying stakeholders to provide clear documentation and articulation


• Self-managing and actively engaged with the business; takes a balanced business/user approach to design and is grounded in providing effective and affordable solutions.


• Works well in an agile team where things move quickly and priorities frequently shift


• A natural communicator who translates between business requests and technical requirements, including presentation skills and managing challenging stakeholders


• Capable, takes initiative and has proven success in tackling complex business challenges; demonstrates the ability to solve them through data analysis and business/ IT engagement.


• Ability to work independently and manage multiple tasks as well as work under pressure


• Strong desire to deliver optimised business processes that reduce cost and effort.


• Good technical skills with effective use of Microsoft Office products, Visio, SQL to interrogate data from databases.


• For smaller pieces of work, enjoys driving the end to end delivery which includes testing validation of the solution and business implementation.

• • Care
  
  
  • Pace
  
  
  • Difference
  
  
  • Belonging
  
  
  • Value