Business Analyst Manchester, England
Lloyds Banking Group
Full Time
Manchester, England
44656 - 55820 GBP ANNUAL Today
Job description
End Date
Friday 19 May 2023
Salary Range
£44,656 - £55,820Agile Working Options
Job Description Summary
About the jobLloyds Banking Group is the largest digital, retail and commercial bank in the UK and we realise that our data is a significant business differentiator and plays a pivotal role in achieving our sustainable growth ambitions and this is what our engineers develop and work on. We're looking to further adopt sophisticated approaches to how we utilise data to interact with and service our customers backed with a £3bn investment programme.
As a Senior Business Analyst, you'll join the Colleague Channels Platform working within the Customer Contacts Lab in the Colleague Desktop team. This team is at the heart of reimagining the systems used by our colleagues to serve and support our customers; it will break free of traditional silos and look across all business units and channels. This will improve customer journeys and bring more opportunities for development and growth for our colleagues.
We work together to deliver value at pace by designing services that people find useful, easy, and engaging to use. Typically, a Lab has a strong focus on complex problem solving in an agile environment where colleagues are free to experiment and create innovative products which will transform the way our customers engage with us.
We're creating new opportunities and products to improve colleague and customer experiences for years to come. With our business evolving to more modern and flexible ways of working, we want driven, dynamic and innovative individuals who join us on this journey and use their Business Analysis skills to help define the best solutions for our colleagues and customers.
We’re looking for Business Analysts who bring fresh ideas, so we’d be looking for you to have 4+ years relevant working experience and proficient in the following areas:
Understanding of business analysis methodologies and techniques and experience of their practical application.
Experience of requirements traceability and solution assessment.
Experience of using Agile methodologies and tools (such as Confluence and JIRA) is preferable.
Supporting Product Owner(s) and be an integral part of a feature team transforming our colleague servicing capabilities.
Supporting the BA team with your analysis experience and coaching / mentoring others.
Applying your experience to key analysis activity as required such as driving requirement elicitation and refinement, working closely with our stakeholders and engineers to understand and explain solutions to ensure the business needs are met, support test preparation and execution.
Location: Manchester.
What you'd get in return:
Competitive salary, the starting salary for this role is £52,245, plus benefits outlined below.
Hybrid working patterns (minimum 2 days in Manchester). We believe that a healthy work/ life balance is as important as the work we deliver, just let us know what might work for you…
We are passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And being disability positive, reasonable adjustments can be accommodated in our Recruitment process. We’re simply committed to building an inclusive environment where all our colleagues can be themselves and succeed on merit.
You'll also receive a package that includes:
A discretionary annual performance bonus.
Private Medical Insurance and a generous pension contribution of up to 15%.
Share plans, including free shares.
30 days holiday (plus bank holidays on top).
This is a fantastic area of the bank, full of down-to-earth people passionate about innovation and sharing their expertise. As the team underpins so many important initiatives, it's a key area to work with huge career potential.
So, if you have a desire to work in an exciting Business Analyst role, then please get in touch we’d love to hear from you!
Job Description
About the job
Lloyds Banking Group is the largest digital, retail and commercial bank in the UK and we realise that our data is a significant business differentiator and plays a pivotal role in achieving our sustainable growth ambitions and this is what our engineers develop and work on. We're looking to further adopt sophisticated approaches to how we utilise data to interact with and service our customers backed with a £3bn investment programme.
As a Senior Business Analyst, you'll join the Colleague Channels Platform working within the Customer Contacts Lab in the Colleague Desktop team. This team is at the heart of reimagining the systems used by our colleagues to serve and support our customers; it will break free of traditional silos and look across all business units and channels. This will improve customer journeys and bring more opportunities for development and growth for our colleagues.
We work together to deliver value at pace by designing services that people find useful, easy, and engaging to use. Typically, a Lab has a strong focus on complex problem solving in an agile environment where colleagues are free to experiment and create innovative products which will transform the way our customers engage with us.
We're creating new opportunities and products to improve colleague and customer experiences for years to come. With our business evolving to more modern and flexible ways of working, we want driven, dynamic and innovative individuals who join us on this journey and use their Business Analysis skills to help define the best solutions for our colleagues and customers.
We’re looking for Business Analysts who bring fresh ideas, so we’d be looking for you to have 4+ years relevant working experience and proficient in the following areas:
- Understanding of business analysis methodologies and techniques and experience of their practical application.
- Experience of requirements traceability and solution assessment.
- Experience of using Agile methodologies and tools (such as Confluence and JIRA) is preferable.
- Supporting Product Owner(s) and be an integral part of a feature team transforming our colleague servicing capabilities.
- Supporting the BA team with your analysis experience and coaching / mentoring others.
- Applying your experience to key analysis activity as required such as driving requirement elicitation and refinement, working closely with our stakeholders and engineers to understand and explain solutions to ensure the business needs are met, support test preparation and execution.
Location: Manchester.
What you'd get in return:
Competitive salary, the starting salary for this role is £52,245, plus benefits outlined below.
Hybrid working patterns (minimum 2 days in Manchester). We believe that a healthy work/ life balance is as important as the work we deliver, just let us know what might work for you…
We are passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And being disability positive, reasonable adjustments can be accommodated in our Recruitment process. We’re simply committed to building an inclusive environment where all our colleagues can be themselves and succeed on merit.
You'll also receive a package that includes:
- A discretionary annual performance bonus.
- Private Medical Insurance and a generous pension contribution of up to 15%.
- Share plans, including free shares.
- 30 days holiday (plus bank holidays on top).
This is a fantastic area of the bank, full of down-to-earth people passionate about innovation and sharing their expertise. As the team underpins so many important initiatives, it's a key area to work with huge career potential.
So, if you have a desire to work in an exciting Business Analyst role, then please get in touch we’d love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
