Business Analyst South Kensington, England
Job description
Information and Communication Technologies’ Digital Education Services Group is seeking a Business Analyst with experience of working with higher education student ICT services, with both Agile and waterfall delivery approaches.
Imperial is reviewing its digital education platforms starting with a focus on the role of a learning management system (LMS), to enable teaching and learning. You will work in teams to understand and document student and staff needs from an LMS and agree requirements and how the tool will deliver them providing value to staff and students.
Duties and responsibilities
On a daily basis, this role:
- Works closely with the customer stakeholders, Product Technology Specialists, Product Owners, Development Team, and Product Design team to examine existing business models, workflows, and product features to identify business problems and help to identify potential solutions to meet the business needs; works under general direction with a clear framework of accountability and exercises substantial personal responsibility and autonomy, plans own work to meet given objectives and processes.
- Translates business improvement needs and opportunities into solution requirements.
- Provides user stories that are clear and concise and easy-to-understand and implement by the development team, makes decisions which influence the success of deliverables and team objectives, collaborates regularly with team members, users and customers.
- Works with the Product Owner to align the product backlog with the required business value and objectives, plans, schedules and monitors work to meet time and quality targets.
- Works across product lines to identify common needs, requirements and ensure consistent solutions, facilitates collaboration between stakeholders who share common objectives.
- Prepares documentation where required as outputs from analysis activities such as functional and non-functional requirements, process flow diagrams, user stories, and user acceptance criteria.
Essential requirements
- Experience of working in a Business Analyst role in the Higher Education sector.
- Evidence of ability to apply a range of user research methods correctly.
- Possess strong analytical skills and be highly organised, structured and methodical.
- Have the ability to communicate effectively and clearly to both ICT and Business Staff at all levels in an organisation.
- Experience of managing development and innovation utilising Agile or iterative project techniques and methodologies.
- Experience of engaging with and influencing a wide range of stakeholders, including senior management.
Further information
This is a full time, fixed term position for 6 months, based at South Kensington Campus.
Should you require any further details on the role please contact: Graeme Garrad. [email protected].
Candidates will need to complete an online application for this role.
The successful candidate will fit well into the team and be able to deliver benefit to the organisation through their skillset and knowledge.
Terms and conditions include a 35-hour working week, 25 days paid holiday, pro rata, and up to 10 paid college closure days should they fall in the contract period.
About ICT
Imperial has amazing ambitions, with many of Imperial’s strategies extensively referring to digital goals. These include interactive teaching techniques with cutting-edge digital technology for online and offline, and for research to embrace the possibilities of data. These ambitions lean on us as ICT enablers.
Our Information and Communication Technologies (ICT) department is a world class ICT function, providing an enhanced and consistent experience that supports Imperial in being a world leader in research and education.
We are looking for creative, innovative and ambitious enablers to join our professional and friendly team of 270+ tech experts who are making a difference to our Imperial community and beyond!
Equality, Diversity and Inclusion
ICT is passionate about attracting and recruiting diverse talent, including greater representation of women in technology. This is achieved through multiple external partnerships and initiatives, ensuring the department has representation from all communities and minority groups.
We value Equality, Diversity and Inclusion (EDI) and we have dedicated EDI Champions within ICT whose role it is to find ways of removing barriers, highlighting ways to improve, taking action to create a culture of equity.
You can find out more about EDI in ICT and our partnerships here on our ICT EDI webpage - https://www.imperial.ac.uk/admin-services/ict/about-ict/join-our-team/edi/
All applicants will receive equal treatment regardless of their protected characteristics, ensuring equality of opportunity for all.
Both Imperial and ICT regularly promote and celebrate Equality, Diversity and Inclusion events, creating an inclusive working environment, community and culture for everyone.
More information on Imperial’s Equality, Diversity and Inclusion practice: https://www.imperial.ac.uk/equality
Documents
- Job Description Business Analyst.pdf
