Business Analyst London, England
Job description
Business Analyst
Some careers have more impact than others.
If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.
HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.
We are currently seeking an individual to join this team in the role of Business Analyst
The primary purpose will be to work within the Risk Specialist - Information Control pillar with opportunities to work across the whole structure as a generalist assisting the specialised areas offering analytical support as the role expands.
The role holder will also ensure the HSBC values are present in everything they do, both individually and as an organisation. This will be achieved by consistently displaying the behaviours of Dependable and Do the right thing, Open to different ideas and cultures, connected to customers, communities, regulators and each other.
In this role, you will be responsible for:
- Monitoring chat rooms, audio Surveillance reconciliations and outside of working hours’ controls
- Escalate exceptions, breaches and instances of irregularities to line manager / London NFR after careful analysis of alerts. Identify trends (e.g. repeat offenders) and escalate appropriately, produce accurate weekly and monthly MI for management, accurately log surveillance activity, maintaining audit trails
- Participate in process improvement work and ad hoc projects and maintain issues log and track progress in a timely manner. Suggest and propose changes to processes; driving change and participating in system enhancements
- Ensure that all predefined deadlines are met. Ensure that MI continues to support and assist the requirements of the wider stakeholder community.
- Actively participate in team meetings. Bringing solutions / suggestions / recommendations to the table. Ensure that all predefined deadlines are met. Contribute to regular reviews of existing processes and service levels with the MSS NFR team and implement updates as to regulatory requirements.
To be successful in this role you should meet the following
- Bachelor or Master’s degree with minimum 3+ years of experience in analytical data or Markets controls role
- Proficient in MS Office (Advanced Excel to macro level & PowerPoint) along with ability to learn and grasp and new systems, tools and databases quickly
- Experience in Surveillance is preferable but not essential, some knowledge of Financial Markets beneficial.
- Excellent communication skills (verbal & written). Strong interpersonal skills and experience of working effectively and independently in a small team and also collaborate with global colleagues and stakeholders
- Ability to work under pressure and within tight time-lines. Excellent time management and prioritisation of work tasks, Self-motivated, enthusiastic and proven rapid leaning capability.
The base location for this role is Edinburgh
You’ll achieve more when you join HSBC.
At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.
We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.
HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role.
If you would like to receive any information in a different way or would like us to do anything differently to help you
