business analyst Remote

GenesisCare

Full Time Remote 10.56 - 12.04 USD Today

Job description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Summary

As the RCM Business Analyst, you will support the design and implementation of revenue cycle operations initiatives across the GenesisCare practices, by evaluating business processes, application performance & functionality, gathering requirements and working closely with all functional area, business partners, project delivery and technical teams.

You will be expected to collaborate with different areas of the business to determine the change activities required along with end user training.

Reporting lines:

The Business Analyst reports into the RCM senior leadership team. With a dotted line reporting to the Project Managers on the various projects the Business Analyst has been assigned too.

Your key responsibilities:

The RCM Business Analyst will be working on several key initiatives impacting the front-end thru back-end revenue cycle operations, processes and related systems including but not limited to: Registration, Referral/Scheduling, Pre-Authorization, Clinical Documentation, Coding/Charge Capture, Billing/Claims Submission, Denial Management, Patient Billing, Payment Posting.

Some of the key responsibilities:

Gathering and documenting business requirements
Analyse business processes and identify operational improvements through discussions with stakeholders
Ensure the business requirements do not impact the overall end to end process, or longer-term GenesisCare strategy
Work closely with System Implementation vendors and internal support teams, to understand the technical complexity underpinning the products, to assist with requirements gathering, data modelling and proposed solutions
Brainstorming solutions to problems with their cross-functional team members
Articulate complex Business Processes to a wider audience from senior executives to end users
Demonstrate the use of data in the end to end process – ensuring that data flows are documented and in line with the system and process requirements
Knowledge of integrations and the data flowing through these integrations
Document data flows through various modelling techniques
Understand and uphold the governance of data held in multiple systems, along with the use of this data through the end-to-end process
Understanding the importance of data integrity and ownership within the long-term strategy
Support RCM Operational leaders & Project Managers in all stages of the project lifecycle by considering timelines, identifying and raising risks and ensuring high quality deliverables
Assist in test script preparation through to resolution of testing issues
Development and delivery change in workflows/systems, documentation of standard operating procedures (SOPs) and end user training.

Your key working relationships:

The Business Analyst will need to develop relationships with internal clients:

Revenue Cycle Management Team
Shared Services Team
Operations Managers
Finance Team
Procurement Team
SME Groups
Internal Support teams

In addition, the role will need to develop external relationships with the following individuals/agencies:

RCM vendors
System vendors

Skills and Experience:

Business/IT/Engineering Bachelors or equivalent preferred
Experience with healthcare revenue cycle operations and implementation billing and/or EHR systems
Experience with SmartSheet, AccessNow, CRM applications desirable.
5yrs+ experience in Business Analyst Role
Strong competency in MS Office (Excel, PowerPoint, Visio)

Strongly Desired

Excellent internal consulting skills
Proven ability in requirements gathering and process analysis
Experience writing functional and technical documents
Organised, with strong analytical capabilities and attention to detail
Ability to engage and build relationships with diverse and complex stakeholder groups
Excellent communication skills, both written and verbal
Leadership experience

Our purpose

Our purpose is to create care experiences that get the best possible life outcomes. Joining the GenesisCare team means a commitment to seeing and doing things differently. Asking what if and why not? And being focused on getting the best possible outcomes for our patients.

We are a team of 2,500 professionals who believe care should be focused on the individual, not the condition. That care should be available when and where people need it most and it should be designed to help give people the best life outcomes possible. We specialise in treating and innovating in cancer and heart disease, the two biggest diseases that impact people’s lives. We’re proud that we are designing better care for more people around the world every day.

Globally, we have more than 140 GenesisCare centres to help us bring patients the right care. For radiation oncology, that includes centres in the UK, Spain and Australia. We also offer cardiology and sleep services at more than 80 locations across Australia.

Today, we are a mix of highly trained healthcare professionals, innovative support staff and leaders who share a common purpose: to design care experiences that get the best possible life outcomes. We want you to share that sense of purpose, helping us deliver high quality care to the people who need it, in a way that is efficient and leverages our global network.

Our values

Empathy for all

We do all we can to understand the needs, emotions and ambitions of patients and each other. Because only through understanding can we work well together inside GenesisCare and make the necessary difference to the experience and life outcomes of the patients we treat.

Partnership, inside and out

We achieve more together than apart, so we share, listen, and work as one. Designing better care will only be possible if we work together, with each other inside GenesisCare and with people and our partners from outside, who want the same things we do and who want be part of our purpose.

Innovation every day

We all contribute insightful, innovative ideas, both big and small. Because great ideas can come from anyone, anywhere, and we know that insight and evidence is the best way to unlock them, to design better care.

Bravery to have a go

We dare to make ideas happen, to make the impossible a reality, because at GenesisCare that’s our DNA. We will only fulfil our purpose if we try and learn and commit ourselves to making things happen; after all, nothing means more to us than getting you the best life outcomes possible.

Quality and safety

GenesisCare strives to continuously improve the quality and safety of our workers and services provided to our patients and their carers in line with our vision and values.

Accountabilities:

Report risks and hazards to line manager and proactively participate in risk reduction strategies
Understand and comply with the policies and procedures of the Safety & Quality Management System
Participate in Safety and Quality activities and audits as delegated by line manager
Be accountable for own actions and seek assistance when necessary
Demonstrate knowledge/competency in performance of skills relevant to the role, including completion of mandatory training

Legislated individual Work Health & Safety Duties for all workers:

Take reasonable care for your own and others’ health and safety
Take reasonable care that any of your acts or omissions do not adversely affect the health and safety of others
Participate in WHS training, tasks and other activities as required or instructed

#LI-Remote

GenesisCare is an Equal Opportunity Employer.

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