Job description
Job Description
Title: Business Analyst
Location: You may be based fully remotely, or in our Sheffield or London offices, depending on your location. If you are based remotely, occasional travel to a Fragomen office may be required.
About us:
Fragomen is the world’s leading exclusive provider of immigration services. With more than 60 offices worldwide, we provide immigration services in more than 170 countries. For over 60 years, we have provided strategic immigration advice to a diverse range of clients from individuals to the world’s leading multinational corporations. With over 6,200 employees in more than 60 offices, you will be joining a truly global firm where providing exceptional client service is at the core of what we do.
Fragomen’s professionals are respected thought leaders in the immigration field providing expertise to governments across the world including the US Congress, the UK Parliament, the European Union and the United Nations.
Nomadic, a Fragomen entity, is creating the world’s leading Business Visa and Document Procurement company. Our mission is to leverage world class talent, technology, and knowledge to provide clients with the industry’s leading travel document management program.
A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with dedicated, friendly and ambitious people. We are extremely proud of our diverse workforce at Fragomen and we are fully committed to providing equal opportunities. We believe that our differences make us stronger.
About the role:
We are seeking an experienced Business Analyst to join our team. The ideal candidate will have a thorough understanding of business processes, excellent analytical skills, and the ability to translate business requirements into technical specifications. The IT Business Analyst will report into the Head of IT Management and will work closely with senior stakeholders to gather and analyse requirements, create functional specifications, and ensure that software development meets business needs.
We are seeking an experienced Business Analyst to join our team. The ideal candidate will have a thorough understanding of business processes, excellent analytical skills, and the ability to translate business requirements into technical specifications. The IT Business Analyst will report into the Head of IT Management and will work closely with senior stakeholders to gather and analyse requirements, create functional specifications, and ensure that software development meets business needs.
Responsibilities will include:
- Work with stakeholders to gather and analyse business requirements
- Translate business requirements into technical specifications
- Create functional specifications, use cases, process flows, and other documentation as needed
- Collaborate with software developers and QA teams to ensure that technical solutions meet business requirements
- Facilitate communication between business stakeholders and technical teams
- Participate in project planning, estimation, and scheduling
- Support Test Manager with test plans, test scripts and UAT
- Provide support to end-users during system implementation and post-implementation
- Identify opportunities for process improvement and recommend solutions
About you:
We are looking for a highly motivated and organised individual who is comfortable working in a fast-paced environment and is a self-starter. The individual needs to have the capability to turn business requirements into technical specifications utilising a number of different schematic methodologies to interpret these to both technical and business resources. Experience working as a Business Analyst working specifically in IT change projects in an agile DevOps team is essential.
Also required:
- At least 3 years of experience as an IT Business Analyst
- Strong analytical and problem-solving skills
- Experience in mapping business processes and data
- Excellent written and verbal communication skills
- Experience with Agile development methodologies
- Knowledge of software development lifecycles and project management methodologies
- Ability to work independently and as part of a team
- Strong attention to detail and ability to multitask
- Knowledge of D365 would be advantageous
- Experience with core concepts of UX and User Driven Design is preferred
Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.