Business Analyst Remote
Equiniti
Full Time
Remote
10.56 - 12.04 GBP Today
Job description
Management Level
E
Business Division: Lenvi
Business Function / Department: Operations
Job Title: Business Analyst
Reporting to (Job Title): Chief Operating Officer
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Role Summary
The Business Analyst will work with our Customer Operations team to understand business and client needs, and translate them into requirements for design, implementation, and testing. The role is expected to be ‘hands-on’ and partner with IT teams, business subject matter experts and project managers and should build relationships across the business. The role will also involve supporting Agile delivery, working with Product Owners and Agile delivery teams.
Business Function
The Lenvi Change Delivery function is responsible for delivering change within Lenvi. The team consists of Project and Programme Managers and Business Analysts, working closely with Product Owners and delivery teams.
Core Duties/Responsibilities
Stakeholder Management & Communication Planning
- Proactively engage and maintain links with stakeholders to communicate clearly, listen to and explore requirements and present advice.
- Working with IT, Operations and the Business, effectively collaborate to overcome challenges and ensure fit for purpose solutions and business change.
- Create and own deliverables that fit with the wider strategic focus and are easily communicated to stakeholders.
Requirements Gathering & Management
- Undertake timely and detailed analysis of requirements from an outline, or from a more detailed feasibility study.
- Liaise with clients to define requirements and related processes using company utilities and techniques.
- Work with client and/or business colleagues to understand their detailed requirements. Gather and document functional and non-functional requirements.
- Support agile requirements analysis, in the form of user stories and acceptance criteria, working in an iterative and collaborative manner with colleagues.
Analysis
- Using various tools and techniques, define needs and recommend solutions that deliver value to stakeholders (examples: SWOT analysis, research and information analysis, mind mapping).
- Collate and analyse data to produce creative solutions, cleanse data or diagnose performance.
- Interpret and implement legislative changes, engaging with business and technical analysts for input and advice where necessary.
- Identify benefits and opportunities for improvement.
Modelling & Design
- Conduct process mapping and redesign: Define ‘As-Is’ and ‘To-Be’ business processes.
- Produce basic mapping of applications and technology for Lenvi.
- Support test colleagues in test planning and support the outcomes of testing.
Project & Team Management
- Adhere to project delivery standards and methodologies suggesting areas for continuous improvement.
- Accurately estimate and plan the scope and deliverables with the Project Manager and/or Product Owner.
- Monitor progress against the plan, enabling projects to be delivered on time and within budget and providing progress reporting as required.
Quality & Deliverables
- Proactively provide business analysis and create relevant supportive documentation and communication.
- Support both waterfall and agile solution deliveries and implementations for systems integration, application development and change management.
Risk & Issue management
- Proactively identify, assess and prioritise threats to project delivery (risks) or events that are actively impacting project delivery (issues). Coordinate activities to address and monitor these through the project lifecycle.
Negotiation
- Engage in dialogue with stakeholders to resolve issues and generate beneficial outcomes for project delivery. Maintain positive relationships with stakeholders throughout the process.
Skills, Capabilities and Attributes
- Able to work on multiple projects and manage multiple tasks concurrently.
- Excellent interpersonal skills with the ability to build and maintain credible working relationships.
- Excellent active listening skills to understand and interpret stakeholder needs.
- Excellent verbal and written communication skills.
- Experience of working in and with agile teams is beneficial.
- Experience of working within a regulated environment is beneficial.
- Relevant certification in business analysis (for example, BCS certification or LEAN Six Sigma) and experience business process design notation and standards (BPMN or UML) is beneficial.
- Experience of using Modelling Tools (Visio or equivalent) and a working knowledge of MS Office Suite.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
